Tradscastironradiators Reviews

Traditional Cast Iron Radiators | Vintage & Retro Styles | Trads

tradscastironradiators.co.uk

4.29

83 reviews

Great Rating

Based on 83 user experiences

SAMANTHA

1 year ago

Web side was good and easy to use

Web side was good and easy to use The communication was first class Delivery promt in fact earlier than expected Plumber is coming tomorrow to fit after calling in today to do a site visit he said he is really looking forward to installing it So far extremely satisfied

francesca

1 year ago

5 Cast iron radiators

Positive experience Easy to contact Small problems solved easily and without fuss Great communication Delighted with the Cast iron Victorian x 5 radiators and the Liberty 2 polished and lacquered radiator and accessories which is truly amazing Well worth the wait Stunning addition to the home Definitely first stop for future radiators Thank you for all your help Always wanted these in my home and 5 is very much deserved

Rob L

1 year ago

Another matching radiator

After living in our renovated house for a couple of winters we noticed one of the rooms had a cold spot so we decided to add a small column radiator to match the two we had previously bought from tradscastironradiators co uk We emailed to check our colour and style as we were unsure The staff responded quickly with our original order and even sent a colour sample so we were absolutely sure We then ordered and after a few weeks took delivery of the matching radiator which has since been installed Great service and a great product Thanks

Mr Poulter

1 year ago

Absolutely Exceptional Service

Absolutely exceptional service from Trads from start to finish From ordering paint swatches at the start of the process to helping us source the valves that we wanted We were kept well informed throughout the entire process and delivery was very smooth The radiators themselves are first class quality and we couldn t be more pleased We honestly cannot recommend Trads highly enough Many thanks

Dave M

1 year ago

Very professional

This was my first purchase from Trads and couldn t have been better the website was clear and easy to navigate I received step by step notifications as the radiator went through the different stages of manufacture The delivery was on the requested day and extremely well packed on a pallet I also received a little tub of touch up paint just in case This is just the purchasing experience the rad is perfect too lovely quality They do warn you on the website even small rads are very heavy they are cast iron after all Many thanks DMIronbridge Shropshire

Stephen Taylor

1 year ago

Well done Trads Team an excellent service

Very easy to order and get delivered with updates throughout the process plus a call to make sure about the delivery date address and unloading arrangements All in all a great service and a quality product Well done Trads Team

Chris L

1 year ago

10 10 experience using Trads

10 10 experience using Trads would 100 recommend and use again Considering how much of a pain I was as a customer changing colours and sizes quite a few times customer service was one of the best I ve experienced and all my requests were accommodated quickly Special mention to Eve who was great to deal with Thank you

Pamela Fantarrow

1 year ago

Poor Customer Service

Ordered cast iron feet but they were too small for my radiator Contacted customer service requesting return but they refused as just out of 2 week window I understand I was outside of time limit but not by a huge amount product is unused and I was paying for the return Very poor customer service will not use again and would not recommend update Have been contacted by Trads customer service who have agreed a refund once the item is returned Had not expected a reply or such a positive outcome Thank you for the excellent follow up

Paul Prosser

1 year ago

Good product at fair price great

Good product at fair price great customer service

Salvatore Olivadoti

1 year ago