


Traveler Assistance Services internacional
Based on authentic user experiences
Gast n Larraz bal
6734 reviews
N/A
1 year ago
This insurance is a scam Stay away
In June 2021 my mom contracted Covid-19 during a trip which was supposed to be covered by this insurance in the insurance certificate they write Medical attention due to Covid 30 000 00 Her condition deteriorated rapidly and CT scans and a medical evaluation revealed that it was necessary to hospitalize her immediately Despite the severity of her condition it was impossible to get a timely answer from the insurance company as they insist on communicating only via WhatsApp and they always say that the case has to be evaluated by the claims department first In the end we had to find other means to be able to hospitalize my mom because this company never provided any answer If we had waited for their answer she could have died Now we are trying to get a refund of the incurred costs of the examinations and hospitalization since they claim that the coverage is USD 30000 What they don t tell you and you will only see in small print after you sign the contract is that there are some arbitrary limits for each category turns out that the limit for hospitalization is only 1 of the total coverage so actually they only cover 300 USD for hospitalization These are some of their other limits - Outpatient medical attention 0 5 of total coverage 150 USD - Emergencies 1 of total coverage 300 USD - Lab tests 0 5 of total coverage 150 USD - Hospitalization 1 300 USD - Sanitary repatriation 3 900 USD - Funeral repatriation 3 900 USD Oh and that does not even sum 100 This is a JOKE This insurance is a FRAUD and all of those positive reviews are from bots This company will run away with your money It is better to get travel insurance with a reputable company even if it is more expensive Stay away from this
frustrated traveler
6734 reviews
N/A
1 year ago
pure Scam
pure Scam nobody can give more that cero star
Ramazan
6734 reviews
N/A
1 year ago
When you feeling safe from Taliban s
When you feeling safe from Taliban s and ISIS I feels very happy
Okediran Adewale
6734 reviews
N/A
1 year ago
Hello am from Nigeria I need people who
Hello am from Nigeria I need people who can help me with Sponsorship visa like unskilled work like security guard Thank you
BAHJAT ALBIDEIRI
6734 reviews
N/A
1 year ago
I don t know any about this company but
I don t know any about this company but I m talking about the website the website these people they give me hard time and the funny thing after the canceled my trip after I payed extra 400 none of them answer me when I called them They wanna cancel my review because they don t like it because I told you that this people is a library that because I don t give any specific time they want cancel my review because they don t like my review people dint trust me these people sponsor of lawyer I m not talking about this specific company maybe this company maybe another one but I m talking about this website this website gives me Agent his name Gerard he never answered me and he after when I go to Egypt when I back my trip council and he never answered me so specifically they take more money and they don t gives me what I want
Larry Markley
6734 reviews
N/A
1 year ago
Absolutely a waste of money unless you
Absolutely a waste of money unless you are dead and can prove it It should read Are you sure you want to lose your entire trip cost why not lose a couple hundred more and make it worth our while
Rossana Spitaleri
6734 reviews
N/A
1 year ago
Potential Scam and poor service
This service looks like a scam for certain emergencies We have been in a forth and back with this company since July 2021 and their partner Protegetuviaje com about a bunch of bills to pay due to a medical emergency and they keep telling us the same message Just delaying the case We have visited two of the physical addresses Panama Miami where they have referred the hospital and other providers to for sending the invoices and they do not exist or are different businesses The client services staff are well trained on just avoiding and giving the same misleading response In total it was just a 6k bill and they have not paid yet
Esteban Pena
6734 reviews
N/A
1 year ago
Traveler insurance scam
My uncle and his wife contracted their services before arriving in the U S Unfortunately my aunt developed a heart attack during her stay and it has been since December 2020 they have not paid the hospital Currently the hospital bill is under collection and TAS has not responded to the hospital They only communicate through Whatsapp and their response is always that the case is under review
Stephanie Chevalier
6734 reviews
N/A
1 year ago
They are a scam
I really regret having chosen this insurance as we had an emergency with my daughter although not life-threatening and I called them as soon as I arrived at the hospital informed them all day long about what procedures were done and when I sent them the invoices they responded that I hadn t respected their contract you know these 50 pages contracts they know nobody reads and should have called them before even doing anything which obviously I didn t know and I really called them from the entry of ER so it s really too easy to escape their obligations this way I really recommend others looking for an insurance to look elsewhere this one is not trustworthy and will always find a way to not reimburse you
Michael de Lisser
6734 reviews
N/A
1 year ago
Horrible roadside assistance - waited 5 5 hours
Horrible roadside assistance - as I write this we have waited over 5 5 hours to get towed Automated system said they would be calling us but never did Even after finally getting a live customer service person on the phone we had to wait and additional 3 5 hours on a 102 degree day for a tow truck to arrive So pissed off right now we are considering cancelling our other policies with them because of how bad this experience was