


Based on authentic user experiences
Glen Potts
6732 reviews
N/A
11 months ago
Fantastic
Fantastic Sam and Ethan visited today to assess our situation They were incredibly friendly caring and listened to our concerns Their customer service skills were exceptional They were very reassuring and informative about what the process would be We are delighted If the rest of the process is as satisfactory as the first response Sam and Ethan we would recommend without question
Ross Kinghorn
6732 reviews
N/A
11 months ago
Would Recommend
Made a claim and was dealt with quickly and efficiently
Aptap Sheikh
6732 reviews
N/A
11 months ago
They people came to check our house and
They people came to check our house and checked our home and within two days we got our claim money
Amanda Hartland
6732 reviews
N/A
11 months ago
Very impressed so far and grateful for their professionalism
Mine is still ongoing but so far these guys have been amazing Very professional but personal too Hussain accommodated my work schedule so I haven t had to take any time off which as a district nurse I greatly appreciated - keeping me updated every step of the way I am very grateful for their advice and service so far
Robert Speirs
6732 reviews
N/A
11 months ago
Fast and helpful
I stupidly knocked a lader into my TV I damaged the screen My claim was fast and the people I dealt with were understanding and settle a fair offer for my TV Many thanks Robert
Jill
6732 reviews
N/A
11 months ago
Smooth process in all
Smooth process in all Regular updates through customer portal Only took 2 weeks from making claim to receiving payout
Tanya Neilson
6732 reviews
N/A
11 months ago
Very impressed
Very easy procedure from start to finish Portal was great - no hanging around on the phone for hours and timely responses Claim settled within 11 days only delay was loss assessor coming out but he came within 4 days of initiating the claim Very impressed - probably easiest insurance company ever used
Mrs R Sheard
6732 reviews
N/A
11 months ago
The company have dealt with my claim
The company have dealt with my claim quickly and efficiently I have been guided through different steps which are simple to follow and have received a good outcome
Alison
6732 reviews
N/A
11 months ago
Super efficient
Prompt responses to both the car hire and organising repairs Collection from my home made it as trouble free as it could be
Philip Hobson
6732 reviews
N/A
11 months ago
Very quick response
Very quick response Kept me informed throughout the process and settled very quickly Awaiting outcome of their investigation with the post office who caused the damage