Trustedcare Reviews

TrustedCare - UKs Leading Care Service Referral Platform

trustedcare.co.uk
4.64
84 reviews
Excellent Rating
Based on 84 user experiences

Rated 4.64 out of 5 by 84 Happy Customers

71.4%
23.8%
3.6%
0%
1.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 84 reviews

Trustedcare consistently delivered fast, responsive support and helpful guidance across all interactions. Customers frequently highlighted quick arrangements, empathetic communication, and effective help in finding suitable care homes. The service enabled informed decisions and reduced stress during difficult situations. Overall, reviews emphasize reliability, professionalism, and compassionate assistance. Many noted the value of free, no-obligation advice.

What customers love
  • Effective care home matching
Common concerns
  • High cost
  • Limited transparency

Last updated 3 weeks ago

S

Very helpful kind response

Very helpful kind response my request was quite specific and so no facilities that met our needs in the area that I was looking at but would use TrustedCare again if required They did what they said they would do and very effectively
R

Understanding people

Care homes were completely unfamiliar to us however trustedcare listen to our needs made recommendations and contacted care homes on our behalf A very helpful experience
L

Great Support I spoke with Trusted Care when looking

I spoke with Trusted Care when looking for a suitable local care home for my elderly aunt It is such a stressful time for families and we felt under pressure from Social Services to make a quick decision In the course of my research I contacted Trusted Care who could not have been more understanding about our needs Ultimately they didn t actually place my aunt as my number one choice of home came through independently with an offer right out of the blue However when things were difficult Trusted Care gave me great help and support Only reason I didn t give 5 stars was because the final result came from another source
M

The Search for Repite

Almost completely in the dark I was trying to find a local good Care Home for my husband so that after a solid 4 year s caring I could take a short holiday A list was provided I did some visiting and meanwhile Trusted Care followed up with a courteous enquiry and offer of addititions to the list if needed It wasn t we have been suited and I am relieved and grateful
G

A nice surprise

I was surprised when Trusted Care got in touch after I had filled in a form on line asking for more information about a local care home I thought I was emailing the home directly However Trusted Care were very helpful and asked local homes to contact me directly Not all were in the right area but nevertheless one which I had not known about was very close by and has proved very good I am very grateful for their help which was so useful in the difficult circumstances I found myself
J

Very polite and eager to help

Very polite and eager to help Called back when they said they would they didnt find a carehome suitable for us although we did look at a couple on the list its very difficult to find nursing homes for complex needs for under 65 years of age
L

Whilst looking for respite for my mother

Whilst looking for respite for my mother at short notice a live chat popped up asking if i needed help A very helpful lady on other end found me several options one of which was perfect and my mother is very happy there so if u are looking for care or respite i would def give trusted care a call or look them up
A

The lady I dealt with was lovely and

The lady I dealt with was lovely and very helpful
L

This is a great free service

Staff are helpful reliable and polite It s a great service that supports you when you need it as they locate appropriate Care Homes and send relevant info to them letting you know who they ve contacted and asking the Care Home to contact you if they have available space This has saved me time and energy at a stressful time with my mother in hospital
S

Trusted Care exceptional support for securing care home viewings

Trusted Care made it easy to view several homes on the same day which was beneficial to be able to compare homes and remember each one They secured all the appointments I required at the exact times I asked for in a timely efficient and friendly manner It was very helpful having a one stop shop

About Trustedcare

Speak with a specialist Care Adviser or search for care homes, nursing homes and home care services on the leading UK social care referral platform.

United States

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