Trustedcare Reviews

TrustedCare - UKs Leading Care Service Referral Platform

trustedcare.co.uk
4.64
84 reviews
Excellent Rating
Based on 84 user experiences

Rated 4.64 out of 5 by 84 Happy Customers

71.4%
23.8%
3.6%
0%
1.2%
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AI Review Summary Based on 84 reviews

Trustedcare consistently delivered fast, responsive support and helpful guidance across all interactions. Customers frequently highlighted quick arrangements, empathetic communication, and effective help in finding suitable care homes. The service enabled informed decisions and reduced stress during difficult situations. Overall, reviews emphasize reliability, professionalism, and compassionate assistance. Many noted the value of free, no-obligation advice.

What customers love
  • Effective care home matching
Common concerns
  • High cost
  • Limited transparency

Last updated 3 weeks ago

W

Ann was friendly and provided

Ann was friendly and provided suggestions but she was not transparent about the fact TrustedCare was linked to the care home we eventually decided to go for I only discovered this by calling the home and getting Ann on the other line
A

Care home service

This company provided details of care homes that had bed vancancies for me to consider for my Father Some I was already aware of and others were either not in the right location or had no beds free Didn t realise during the initial conversation that I had signed up for an actual service per se so was suprised at getting calls asking about progress To be fair I done all the leg work by myself
A

Efficient free service

Good detailed history taking on initial contact call email response same day with search results and two subsequent follow-up calls received to check on progress Sadly care homes generated not suitable Geographical search way too wide so two homes were immediately ruled out based on location One home I d already contacted had an admission restriction of 65 husband 62yr and all had a minimum respite period ranging from 10 days to 4 weeks - I wanted 6 days Overall though efficient service great it is free and definitely would be helpful for those finding the search for suitable care facilities quite daunting

About Trustedcare

Speak with a specialist Care Adviser or search for care homes, nursing homes and home care services on the leading UK social care referral platform.

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