


Based on authentic user experiences
joao violante gmail
6775 reviews
N/A
10 months ago
Great and efficient support
To be honest I was hesitant about buying a dual boot Ubuntu 18 04 - Windows 10 laptop from them given the poor ratings they got from their own version of Ubuntu which has had some issues on driver and power management Given they boxed and shipped dual boots and I could find nothing more on them of a negative connotation I decided to look into them further and started asking questions from their customer support department The responded within a week each time and were accurate in their answers giving me confidence to order from them the following spec Description TUXEDO InfinityBook Pro 13 v3 - 13 3 non-glare Full-HD or QHD IPS aluminiumcase up to Intel Core i7-Quad-Core up to32GB RAM up to two HDD SSD up to 12hbattery USB-C Thunderbolt 3Unit Price EUR1 371 99Quantity 1 incl VAT 19 00 Subtotal EUR 1 371 99Display Geh use Prozessor Full-HD IPS non-glare silver silver Intel Core i7-8550URAM 8GB 2 8 GB 1x 8GB 2666Mhz Samsung 8 GB 1x 8GB 2666Mhz SamsungFestplatte SATAIII 6Gb s 500 GB HDD Seagate Pro 7 200 rpm 2 5 Festplatte M 2 SSD 500 GB Samsung 970 EVO M 2 NVMe Tastaturlayout ENGLISH UK EN-UK with backlitUMTS LTE Modul without UMTS LTE moduleWLAN Bluetooth Intel Dual AC 8265 Bluetooth M 2 2230 Betriebssystem Linux Ubuntu 18 04 LTS 64Bit Windows 10 Home installation Windows 10 Home 64Bit English licenseGarantie 24 months 2 years warrantyTotal 19 00 plus VAT EUR 1 371 99incl 19 00 plus VAT EUR 219 06Total EUR 1 371 99On price let s just remember that Tuxedo s model as above performed very well using an i5 processor and much lower spec hardware against the competition to be only beaten in a number of areas by the Dell XPS The Dell XPS was not a dual boot machine cost c Eur1800 and despite its fast processing power was beaten in one or two areas by Tuxedo s offering This independent study was covered by notebookcheck atnotebookcheck net search for Tuxedo-InfinityBook-Pro-13-2017 To give you an idea the same spec Apple Macbook pro but with just 250GB of ssd storage space on a 2 4ghz clock speed and lower spec RAM along with single boot MacOS retails on Apple store at c Eur2300 So I ordered my machine happy with price and spec and it was delivered 2 weeks later The craftsman ship was good there were no obvious hardware faults I could see I m a Software Engineer and I set it up on Ubuntu and Windows The aluminium finish looks very nice it rivals the Macbook look I had no need to contact customer support as the setup was very smooth Windows was more demanding on set up requirements but thats an OS configuration difference rather than an issue Ubuntu by design is light So when I got my CalDev calendar and WebDev contacts loaded either manually windows does not support webdev at this time and by API I was ready to go I installed my dev apps IDE editors SDKs etc and the super fast speed of install and download was amazing On speed and performance it made my mid 2012 Macbook pro look like an old Granny going for her messages at the local supermarket Incredible speed even under load as it was with synching with Google Drive OneDrive and downloading MS Visual Studio at the same time These cpu intensive tasks would have throttled my Mac into the ground but the only thing I noted on my Infinity pro was the swooshing of the fan to handle the extra workload under pressure I could still browse websites open apps do what I wanted which was incredibly positive as an outcome The machine itself is slightly lighter than the Macbook pro mid 2012 which I think is down to the lighter laptop lid This requires a little care in opening up the lid as you need to hold the lower main part with your finger as you open the lid Most people who are Windows users do this anyway but as a Mac user I found this point to be relevant for me Once I did this it opened as easily as any Windows laptop you can think of Drivers are the best I have seen in any dual boot It makes installing printers devices this that and the other very smooth on both Ubuntu and Windows Bearing the above in mind the keyboard is well spaced and not un-similar in feel to a Macbook pro Mid 2012 keyboard Its a nice feel BUT it is a Windows Ubuntu Layout not Mac Adjustment for me from Mac is not a big deal and I switch daily between then without issues One thing though the good driver config makes function fn keys possible and depending on what you are doing very useful as a feature If you accidentally lock your function fn key ignore most of what you see online about deleting drivers and let the OS reinstall them To unlock your fn key lock which in essence driver hardware driven on either Ubuntu or Windows so you don t print the function keys e g 4 in purple instead of the main key character e g u in white on the keyboard just do the following 1 Hold down Fn Num Lk and Scr Lk at the same time2 Then keep pressing on Fn and then press F11 This will unlock your function Fn lock keys which is controlled by the drivers not the O s Windows Ubuntu etc So in summary good customer service good price good outcome for a high spec machine which fulfilled my expectations A smooth buying and setting up process that makes me recommend Tuxedo and will buy again all thing been equal from them into the future If you are a Ubuntu fan like me but like or need other OS like Windows then its a good idea to check Tuxedo out as I can now say they deliver what you order 5 Stars
Client
6775 reviews
N/A
10 months ago
pleasant exchanges
pleasant exchanges and rapid response from after-sales service
Lee Mac
6775 reviews
N/A
10 months ago
Great Laptop Impressive specifications 64gb RAM 2TB SSD 13 3 1 3KG
Great laptop quick delivery from Germany no problems really impressed by laptop I went for all the high-end features including 64gb RAM yes 64gb on a 13 3 laptop that weighs 1 3kg and two TB SSD Really nice brushed aluminium matte case I went for brown colour No fan noise the fan never really has to start up and I do thrash it sometimes Highly recommended Lee SEOpremo co uk - 1 SEO consultant UK
Blackmine
6775 reviews
N/A
10 months ago
I bought a Pulse 15 - Gen 2 and it s great
Really close to the description
Trustpilot User
6775 reviews
N/A
10 months ago
Cracking crew
Cracking crew Engaged intelligent and happy to answer questions - excellent customer service
DMC
6775 reviews
N/A
10 months ago
Tuxedo Computers - highly responsive to inquiries
Tuxedo Computers displays a high level of responsiveness to inquiries - a very positive indicator of the quality of after-sales support and service they will provide
Manfred Lotz
6775 reviews
N/A
10 months ago
TUXEDO Polaris 17 - Gen1
Beginning of May I ordered a TUXEDO Polaris 17 - Gen1 and received it on May 31 which was 3 weeksand two days and was almost as anticipated I needed a 17 inch laptop and the Polaris 17 - Gen1 was good enough for my use case I am not into game playing First of all I have to say that 8 or 9 years ago I purchased a TUXEDO laptop and at that time the only real weakpoint was the fan which got loud in many situations where it shouldn t get loud So my first test was to do some non-trivial compilations of some programs and I was pleased to find that the fan was no issue at all Very good Next was to play with the pre-installed TUXEDO Ubuntu 20 04 with Budgie which I didn t like much So I tried WebFAI to install an Ubuntu 20 04 LTS which gave me Gnome this is what I am used to It was good to see that WebFAI worked fine with no issues at all I came from Fedora 34 and decided to install Ubuntu 20 04 LTS but with luks and btrfs which means to do some manual work as the Ubuntu installer doesn t deal with btrfs properly out of the box I am happy with my decision as- with Ubuntu 20 04 LTS I have the TUXEDO software e g TUXEDO Control Center ouf of the box- although many of the software versions are older in Ubuntu 20 04 LTS than in Fedora 34 I could install newer versions with snap where I really needed it - I am able using nvidia-prime to switch between NVIDIA graphics card and the built in Radeon Graphics card which in most situations is good enough for my use cases Regarding finding useful information TUXEDO did quite a good job to offer support and help information via their web site Finally I am very happy The fan is no issue at all Performance is good enough Customization ofsome of my more complicated software settings switching from Fedora to Ubuntu although nottrivial for me worked amazingly smoothly
Csaba Mark
6775 reviews
N/A
10 months ago
Overall I m happy with the technical
Overall I m happy with the technical support and the communication I had a KDE TuxedoOS problem and the suggested solution solved the problem
Anton
6775 reviews
N/A
10 months ago
Awesome laptop I bought from here
Awesome laptop I bought from here still use it Full Linux compatibility and reliable hardware
Ado
6775 reviews
N/A
10 months ago
An excellent technical support
An excellent technical support The impact of the issue we faced was resolved within 15h including a full night time off-work