


Home Infrared Sauna Specialists In The UK - UK Saunas
Based on authentic user experiences
Lisa Pearce
6733 reviews
N/A
11 months ago
I cannot fault the service quality and communication from UK sauna
I cannot fault the service from Brian and his team The information and advice that I received before deciding what product to buy was excellent When the sauna arrived in the Uk and was ready for dispatch it turned out to be a little different than the original one much nicer better quality but trickier to construct Knowing that we would struggle with construction Brian immediately offered to help with the install and his team did a fantastic job The guys worked hard were friendly and efficient At the end of the installation they took the time to show me how to work the sauna offered advice on aftercare and insured that I was entirely satisfied with the job which of course I was I now have a beautiful luxurious mahogany sauna I m so impressed with it use it constantly and love it love it
Richard
6733 reviews
N/A
11 months ago
Great customer service
Ordered a one person sauna and although delivery was slightly delayed I was updated Had a couple of questions and Brian was extremely quick in responding by email and ringing me to make sure I was happy Customer service with this company is outstanding which can be quite rare these days The product is very good quality
John
6733 reviews
N/A
11 months ago
I have my sauna for 18 months now and
I have my sauna for 18 months now and it sadly developed a niggling problem I phoned and was given advice I followed it problem diagnosed New part being despatched absolutely fantastic service Happy bunny looking forward to more saunas
John
6733 reviews
N/A
11 months ago
Sauna not playing right
18 month old sauna I have been having problems with it tripping for a while I have been in regular communication with UK Saunas as we work through potential problems nothing was working A technician was sent today who arrived and solved the problem ensured it is working as it should and left One very happy customer I can t recommend this company enough
Rishi Rishi
6733 reviews
N/A
11 months ago
Excellent service and aftercare from Brian and his team
I bought a sauna just before Covid and despite many external problems shipping etc Brian and his team kept their word and were helpful throughout I ve been using it for over a year without problems but then an element stopped working - without a quibble they sent out a new one and have given excellent and quick advise by email and phone as needed They are clearly a very decent company and I have no hesitation in recommending for their service and their product I never write reviews - this might well be my first and only
customer
6733 reviews
N/A
11 months ago
My experience with UK Sauna has been
My experience with UK Sauna has been very good they took my order and kept me informed of the process delays due to brexit import laws and when it arrived it was ready to use strait away after instalation I would definatley recommend UK Saunas to family and freinds
Andy Scripture
6733 reviews
N/A
11 months ago
Great service great value
I ordered goods from UK Saunas which were well-priced high-quality and arrived quickly There had been a minor error with part of the order and the staff couldn t have been more helpful or efficient despite having to contend with an IT issue Everything was resolved quickly I am really grateful for their help and would definitely shop with them again
3pointers
6733 reviews
N/A
11 months ago
Bryan and his team at UK Saunas were
Bryan and his team at UK Saunas were more than helpful From first contact to the speedy delivery and I have only good things to say about them I live on an island and thought delivery would be slow but I had my sauna within a week built and ready to use The quality is fantastic and I would recommend this company to friends family or anyone
Tax and Financial Solutions Limited
6733 reviews
N/A
11 months ago
Purchased a sauna from stock
We purchase a sauna from stock It arrived with us within 3 days and we couldn t be happier They kept us informed and the sauna was really easy to put together The quality of the product is better than we expected and now we get to relax in our home sauna The delivery driver even ensured that the package was delivered next to where the sauna was being installed
Rainer
6733 reviews
N/A
11 months ago
Quite perfect experience
A quite perfect internet shopping experience From making the decision to buy a sauna to the first sauna bath at home in just 2 days uk-saunas offer a large variety of saunas are very responsive to emails and provide a quick delivery if the item is in stock Thanks