Urbanpeaches Reviews

Urban Peaches – UrbanPeaches

urbanpeaches.com
3.70
111 reviews
Great Rating
Based on 111 user experiences

Rated 3.70 out of 5 by 111 Happy Customers

54.1%
9%
8.1%
10.8%
18%
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K

Ordered on the 22nd November nothing

Ordered on the 22nd November nothing received as of yet Sent an email a week ago and received a shipping confirmation the day after When I try to track it in royal mail all it says is we are waiting to receive your parcel such a shame as I wanted to order more from them but after this I definitely won t be
E

Products not dispatched long waits for contact refunds

I stupidly gave this company another go as there was something i wanted after a shocking first order First time my order was sent within a few days as received tracking After trying to contact them i was told it would be out in a few days and with me by the weekend then told it was a pre-order and shouldnt have been available to purchase Finally refunded after raising dispute with clearpay Have ordered something else 6 days ago not dispatched again told will be with me by the weekend here we go again not holding my breath Never again
N

Awaiting missing item

Placed an order for 3 items but only 2 arrived after numerous messages in FB and emails eventually was told they would ship me my item but that was almost 3 weeks ago still waited I messsged again asking for the item it a refund but no answer I am disappointed as the items I did receive I love
D

Ordered over three weeks ago told me

Ordered over three weeks ago told me that it was dispatched on the 28th of November still waiting for Royal mail to receive the item Do not reply to any of the emails sent terrible company to buy from will definitely not be using again
C

Avoid this company at all costs

Avoid this company at all costs They take your money but never ship the product To make matters worse they use fake tracking numbers to make it seem like your item is on its way Customer service is non-existent no one responds to messages or inquiries Save yourself the frustration and shop elsewhere
A

Awful

I would strongly advise avoiding this company They took payment immediately for a product they didn t have in stock leaving 11 days before attempting to ship with not one update Despite numerous emails asking for an update I received no response whatsoever Once I emailed a formal complaint I received a response stating the stock had just arrived they would post tomorrow I asked them to not send issue a refund as the product was no longer needed Again ignored they sent the product the following day to which it was returned to Urban Peaches on the 2nd December Still not refund STILL no response with an update on the refund The customer service is non-existent once they have taken payment and the overall experience has been awful Save yourself the hassle shop somewhere else
A

Absolutely shocking been over 10

Absolutely shocking been over 10 days iv sent over 10 emails and zero response iv emailed Facebook messagedand Absolutely nothing toom money and haven t dispatched items 8v had to contact the fraud department to try recover my money back
N

Order a product in 2 sizes back in

Ordered a product in 2 sizes back in October took the money for both straight away only one ever arrived i emailed to ask them to refund with absolutely no response email again and the same thing i will now have to take this to my fraud department

Still no refund no response

Still no refund no answer on social media no response to my emails I would advise anyone to buy from these pirates I purchased a top which was supposed to come in 2 to 5 days I had no confirmation of when it was being sent Asked the seller what was happend and said if it wasn t sent to refund as it would arrive in time 2 days after the I had a confirmation they sent it I then emailed them and said they hadn t sent wen promised and the item wasn t going to arrive it time and asked them to refund they appologiesd said to send it back when I got it and they would cover postage as long as I provided proof All this was completed they have the item signed for and I have not had a refund and they are ignoring every contact on insta Facebook and their customer service email
T

DO NOT ORDER FROM THIS BUSINESS

DO NOT ORDER FROM THIS BUSINESS Sent a dress back that was faulty on arrival- huge tear up the side Had one message to say they would refund that were December still no refund I have taken this further

About Urbanpeaches

Urban Peaches – UrbanPeaches

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