Utilitaarenabham Reviews

This has to be the worst arena I have

This has to be the worst arena I have ever visited in this country I recently attended for the Strictly Come Dancing tour and had a heavy fall after slipping on a greasy floor that had not been cleaned properly I sustained a potential broken wrist at the time The floors around the arena were dirty and there were spilt drinks and wet floors everywhere Never saw any staff keeping an eye and cleaning the floors I did however see many inexperienced staff who looked unmotivated and spent most of their time chatting with each other rather than dealing with these issues Obviously management was non-existent I now have a Solicitor involved who will be acting on my behalf against the arena Management need to act urgently to prevent future claims

Band good venue awful

Enjoyed the band but very disappointed with everything else Incredibly expensive awful food with very little choice almost impossible to get any beer other than lager way too few toilets overpriced parking Basically London prices with none of the choice or facilities you d get at the O2 or similar Rip-off Next time I ll wait till my band of choice comes to a different venue

Not autism or disability friendly

Atrocious customer service Got gladiator tickets online and told them it was for an autistic child They didn t tell us we still had to come early morning and instead we arrived well before doors opened to be turned away and he had a meltdown We had access tickets because he cannot queue from early morning I wrote to complain and Daniel from customer services no empathy to our experience and that our child is still having a meltdown They are not disability or autistic friendly and the place is a shambles

Why has the arena changed from ticket

Why has the arena changed from ticket factory to axs abolutely ridiculous app to try and purchase concert tickets whats going on

Awful

Awful like a ghost town a couple of bars none serving wine When asked was sent all over the place no-one knew what they were doing Finally found some wine at a chicken food outlet Hilarious but then we were charged 12 For one of those little cans Disgusting really unacceptable How can they possibly justify such extortionate prices

Staff friendly and helpful

Recently went to the Justin Timberlake concert The staff were all very friendly and helpful before during and after the show Everything seemed under control and we were made to feel safe We left something behind so we phoned the arena the following day and it was in lost property A lovely man arranged to get it sent out to me the following day so I just wanted to say thank you