Based on authentic user experiences
David Melancon
6731 reviews
N/A
1 year ago
Not a trustworthy company --
Not a trustworthy company -- misrepresented their product and company on their website When immediately trying to cancel order after discovering the fact that they were lying about manufacture and warehouse kept getting runaround from customer service Avoid at all costs
Irina
6731 reviews
N/A
1 year ago
Very disappointed bad customer service
Although we followed all precautions described in your manual and packed the bikes carefully both covers are already ripped after one car drive We watched our speed to not exceed 100km per hour in order to lower the drag So I feel like we did everything possible to avoid these tears Now I also know that the claim water repellent is not correct This was one of the arguments that convinced me to buy the covers Both our bikes have been completely serviced and received a new drive train so I wanted to protect them extra during the transportation I m especially disappointed as this is an expensive product I really wanted to send back the covers and ask for a refund I ve sent a claim to Velosock and initially it seemed they were understanding but after sending them pictures I received a standard note declining their responsibility To conclude Velosock claims things about their full bike cover that aren t true and therefore the product is way OVERPRICED After my purchase I received an e-mail to review my product but unsurprisingly they never published it on their site I therefore repost it here again
Martin Friis
6731 reviews
N/A
1 year ago
Velo sock takes no responsibility for their product
I have bought a velo sock for my bike Just after 1 hour of driving there are holes in the fabric After I sent it in for complaint they rejected the complaint and accused me of losing the bike or it got up from something sharp That is not the case at all The company velo sock takes no responsibility for their product and therefore I can not recommend that you buy anything from them I am so disappointed
Kevin
6731 reviews
N/A
1 year ago
Beware of Misleading Advertising
Purchased two bike covers and paid extra for the 2-4 days delivery as I needed these with the week Turns out that 2-4 days delivery means something completely different in Latvia This count does begin until a day after they decide ship As yet they have still not shipped so still within their own terms and conditions BEWARE of the false claims on their advertisements
Clyde Stubbs
6731 reviews
N/A
1 year ago
Not dustproof as advertised
I ordered two velosocks which were delivered quickly and seemed to be well made However the primary objective was to keep dust off our bikes which is what they are advertised to do and they totally failed at that The cost and extra work to put the cover in place is not worth the minor reduction in dust accumulation I contacted the company to report the problem and just got a response saying they had never seen such a problem before then they claimed it was because they were used on e-bikes which apparently have magic properties that strech fabric and attract dust After some further pressure mention of C C chargeback they have given a full refund
Dominik Schlarb
6731 reviews
N/A
1 year ago
Dangerous for the bike
The zipper of the cover destroyed the cover and the bike during the cartransportation No high quality you could buy the same Product at AliExpress for a quarter of the price Same cheap chinese rubbish
