Verabradley Reviews

DO NOT MAKE AN ACCOUNT WITH THEM

DO NOT MAKE AN ACCOUNT WITH THIS COMPANY They will not let you delete it even if you have only bought one item 5 years ago This is very immature and not professional It is a minor thing with a major inconvenience to all their past customers

Military Flip Flop

VB Southaven Tanger Outlet Very inconsistent and rude staff One day you can purchase a 19 99 blanket and use your Military ID and the next day you can t It depends on who s behind the counter Go to Branson MO and you can use it on their sale priced blankets I will not be purchasing anymore VB and if I changed my mind I definitely wouldn t shop at this location

disappointed with the staff

my daughters and i all went shopping at the mall in cool springs tennessee we decided to go into vera bradley to purchase backpacks and lunchboxes for the upcoming 2021-2022 school year we went in excited and expecting a great outcome and experience given the prices of their products but were appalled by the awful customer service and behavior of the staff everyone working there had a snarky attitude and were incredibly rude i don t like writing reviews like this but unfortunately i felt the need to we ended up spending over 300 in store with this much money spent you would think the workers would be more respectful and pleasant as i was very disappointed with my experience today i will not be shopping at vera bradley anytime in the near future

I stopped shopping at Vera Bradley

I stopped shopping at Vera Bradley because their customer service is terrible but I decided to give it another try I went into the Walt Whitman NY store on 8 21 because I needed help folding a travel blanket The first thing I was told is that it was an outlet purchase and that I should go on u tube for help Are you kidding me You should know everything about your products and it should not matter where it was purchased Won t be shopping there anymore

I ordered from verabradleyoutlet club-just don t its a fraud site

I ordered from verabradleyoutlet club The site is a fraud even though it looks authentic They even have pop ups saying this person ordered this and all of these positive reviews After 3 weeks of my order not shipping I wrote to their customer service there is no phone number contact-viridiangel com The reply was sorry dear we don t have your order I sent them a picture of my order confirmation with the contact-viridiangel com email clearly posted on there to contact I sent that to them No reply sent it again no reply My credit card company is refunding my money

NO EXPRESS DELIVERY

I paid for 30 for express delivery- the item did not arrive on time In fact it arrived a week after it was supposed to They used covid as an excuse I have not had any issues with express delivery from any other companies and I constantly order online- ask Mo my UPS driver and now good friend since she s always at my house My 30 was refunded but that does not make up for the fact that my gift did not arrive on time DO NOT OFFER EXPRESS DELIVERY IF YOU CANNOT HONOR IT

Vera Bradley Please help me

Vera Bradley Please help me I m dying Your business partner and Licensee Matthew Healy FROM Apparel Partnership Group LLC ordered goods with Vera Bradley brand before Covid Post-Covid he s refused to buy the goods Our money is stuck since March 2020 Please help us to get out of this The products have your brand name It tarnishes your image Total Qty Left 25 680Value of Left USD 168 932

Vera Bradley lost a customer for life

I purchased a purse last fall and after only 4 months of light normal use the metal piece attaching the strap broke I took it back to the store but was told Vera Bradley doesn t have any type of warranty I contacted customer service online and was told the same thing This is unacceptable to me that the company won t stand behind their product for even 4 months of use I will never buy from Vera Bradley again

Do not order online

Do not order online They use every trick in the book to take advantage of you It was my first order and I assumed they would be a reputable company because so many women own their products and they ve been around so long When I contacted customer service chat they were completely unhelpful