Viabill Reviews

For shoppere - ViaBill

viabill.dk
3.86
107 reviews
Great Rating
Based on 107 user experiences

Rated 3.86 out of 5 by 107 Happy Customers

52.3%
18.7%
9.3%
1.9%
17.8%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 107 reviews

The majority of reviews for Viabill are highly positive, with customers praising the service, ease of use, and convenience of splitting payments into installments without interest. Many reviews highlight fast, efficient, and professional customer support. A significant number of negative reviews from dissatisfied users describe issues with unauthorized charges, difficulty canceling or managing payments, problems with account verification, and aggressive debt collection practices. The positive feedback emphasizes reliability and accessibility, while the negative feedback focuses on financial disputes and system errors.

What customers love
  • Fast efficient service
  • Easy installment payments
  • Helpful customer service
  • Quick approval
  • User friendly platform
Common concerns
  • Unauthorized charges
  • Account access issues
  • Aggressive debt collection
  • Verification problems
  • Difficult cancellation

Last updated 2 weeks ago

N

Not a star

Viabill is the WORST choice you can make for online shopping I have purchase from Coolshop for 718 NOK 28 11 2019 but I paid total today 15 01 2020 for 987 18 NOK almost one thousand Norwegian kroner 1000 NOK I m so disappointed they charged me 44 88 NOK from 16 12 2019 to 15 01 2020 for SIX TIMES So I have been charged 269 28 NOK ONLY FEE plus the purchase I made for a little OVER A MONTH VIABILL is for sure a FRAUD COMPANY STAY AWAY if you don t t want to live in a FOREVER DEBT
I

This is such a scam

Its not 4 equal payments Its 4 equal payments with charges So I do not believe you are showing everything while marketing Please tell your customer what you are and how you processed bcoz if every customer should first research about it it is not worth it People do not have time and we easily believe what you show
P

STAY AWAY

This is such a scam There is a 39kr administration cost even if you pay everything on time although their website sais that there are no extra costs Another thing is that for the first few months the ammount taken from my account had been transfered automaticaly every month For at least the past 6 months it did not and ofc 39kr were added Stay away and if you decide not to read and tripple read everything
F

Watch out for this crap if you just try

STAY AWAY This company is total fraud they even deleted my previous review stating that they are s amming people They are taking money from your account without your consent and what is worse that they are creating a profile on their website INSTEAD of you again without a consent They will always find a reason why should they charge you fee 39kr a month no matter what STAY AWAY
A

Bots from Viabill have been spamming my

Watch out for this crap if you just try and buy something online Sneaky choices at checkout and you suddenly have a profile with them and have to deal with monthly payments login to pay even though they already have your credit card details suddenly you are a member of a payoff method crap system Instead of just getting an invoice honest credit card payment
E

If I could have this place shut down immediately

Bots from Viabill have been spamming my e-commerce company s emails INCESSANTLY pretending to be customers asking to add Viabill to our payment options There is NO way to opt out and it is a waste of time for our customer service team Why would anyone trust financial services to a company that uses such dubious practices I have a feeling the Trustpilot reviews for the site are from bots as well
A

One month and I am double charged for

I asked one of the reps to confirm that my request was completed delete my payment info her response was I just did - when I said she was being rude she said check your account have a good day I was not done and that was super rude Shut this down and I have screenshots of the chat because this unprofessional mess probably does not keep record of chats NO ONE AGREED TO THIS WEBSITE ANYWAY
M

They were quick to set up an account

One month and I am double charged for an order that I never received With countless emails back and forth chats and phone calls nothing has been resolved And Julie please don t message me here asking me to email you I HAVE ALREADY DONE THAT AND MY LAST THREE EMAILS IGNORED Edit I am being charged monthly for an order I never received as I said JULIE I m not sending anymore emails The incompetence this company has is ridiculous
S

Was ok at first

They were quick to set up an account My card expired tried to put in new cvc and expiration denied repeatedly Call to pay off account they tell me my visa debit through my credit union can not be used amazingly enough the had been using thAt card all along I am done with them would not recommend to my worst enemy
L

The company steals your money

Was ok at first Got some late fees I said okay whatever I ll pay them Now I m trying to pay them and it won t let me log in They re probably going to charge me another fee When I m trying to log in and THEIR system is not letting me It said send verification code and nothing is sent Tried to reset my password Nothing I m going to keep trying this seriously should not happen Seems like they just want money Wouldn t recommend

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