Viabill Reviews

For shoppere - ViaBill

3.86
107 reviews
Great Rating
Based on 107 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 107 reviews

The majority of reviews for Viabill are highly positive, with customers praising the service, ease of use, and convenience of splitting payments into installments without interest. Many reviews highlight fast, efficient, and professional customer support. A significant number of negative reviews from dissatisfied users describe issues with unauthorized charges, difficulty canceling or managing payments, problems with account verification, and aggressive debt collection practices. The positive feedback emphasizes reliability and accessibility, while the negative feedback focuses on financial disputes and system errors.

What customers love
  • Fast efficient service
  • Easy installment payments
  • Helpful customer service
  • Quick approval
  • User friendly platform
Common concerns
  • Unauthorized charges
  • Account access issues
  • Aggressive debt collection
  • Verification problems
  • Difficult cancellation

Last updated 2 weeks ago

H

rating

it is just easy to use and very quick will i use viabill Again yes without a doubt
J

VIABILL is a good opportunity in case

VIABILL is a good opportunity in case when we have not that extra cash available especially when your favourite things are on sale They are partnerd with good web shops which offers lot of discounts on many things I have mostly used VIABILL to buy that extra thing which was not a necessary but a good to have thing However I also disagree with them on 1 important point I E monthly fee of 49dkk Last time when I spoke to customer service about this charges She he didn t give me much explanation and just said its a fee charged for using credit from VIABILL even though at the time of purchase it said it bought is interest free gebyr free charges free and it just included in the price I only discovered this when there were 2 transactions from my account one for 49 rest for the monthly installment In the end my point with that service agent on the phone was If you charge me something better tell me before I make any purchase rather telling me after purchase That was not a good surprise though it was a small amount but all starts with small things Suggestion Viabill is going in good direction but they still have lot of room for improvements Please work on mobile app instead of mobile website That makes a big difference in overall customer experience All the best Work on mobile app I will put my review next time Cheers
S

Great service

Super cool concept get cash when you need it pay it back in decent times with no hidden interest rates
K

It was easy to use and enabled me to

It was easy to use and enabled me to make a purchase that I wouldn t have been able to make otherwise
Y

I found it a bit confusing to find my

I found it a bit confusing to find my payment balance but otherwise ok
P

Viabill er hurtig og effektiv

Viabill er hurtig og effektiv Super at man kan handle n r man vil Bare synd at man kun har et loft p 5000 -
C

ViaBill --Have only used a few times as i am new

Have only used a few times as i am new to ViaBill so far have been pleased It s easy and quick Pleased so far
H

Please help

Please help Can t reach viabill via email Can t find phone number Can t find how to remove credit card on file Please help
J

Used by mistake

I never wanted to join them but as per my own fault I wanted to pay for my products and Viabill came up I thought it was the only way to pay and did not look much at the information cant remember they said it would cost me 39 DKK per month but it probably did I thought it would be similar to Paypal but it certainly is not So I tried to cancel the account but it is not possible to close your account on the webpage At least I could not find any information on this The chat was not only in the weekend and I did not make home in time to use at home I did write an email but they are not answering that either maybe I just come to expect quick responses from online services As the answer below ViaBill has answered my mail and will close my account So from my point of view they have done as asked for and answered politely Looking forward to getting my account cancelled and settled my payment to Koimport dk
E

Recommend

I m new to using viability so far everything is going well I would buy using this method for my products again if for nothing else the convenience

About Viabill

United States

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