Vidaxl Reviews

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3.57
140 reviews
Great Rating
Based on 140 user experiences
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M

Bought petrol hedgetrimmer from vidaXL

Bought petrol hedgetrimmer from vidaXL It arrived in perfect condition promptly enough Thats the good bit Very difficult to start The hulk would struggle to start it Wont start even when half full Petrol feeder pipe in fuel tank too short The noise it makes would make you deaf it did the job to be fair to it tho it got very hot during the 6 hours i was using it and eventually stopped working
C

Fast delivery cheap low quality furniture

Dispatch and delivery was fast and it arrived alright Therefore 2 stars The product itself was pretty bad hard to assemble partially without pilot holes one screw missing which was no surprise because they were just loose in the box It also wobbles I guess you get what you pay for Buy cheap buy twice We will keep the piece we bought for now but I think we will replace it in a year or less
G

Very poor quality furniture

We bought 4 items from them chest of drawers corner bookshelf and 2 bedside lockers Delivery was smooth but the quality of the furniture was very very poor The chest of drawers is from another era with the drawers sliding hard in and out The bedside lockers were of very poor quality and when our handyman assembled them they didn t fit properly we had to return them It was a bit of an ordeal to return them because we had to disassemble them and put them in the original box But once we did that I got a free return and they refunded the full price so couldn t fault them on that The corner shelf has very weak screws and I think it will fall pretty soon All in all the quality of the furniture is extremely poor so I won t be buying furniture again but I give them 2 stars because customer service was good and delivery and returns fairly smooth
E

Difficult to assemble

The drawer was very difficult to assemble a lot of screws did not screw in properly not even with electric drill Therefore the chest of drawers is wobbly I wont be ordering furniture from here again
J

Very poor quality merchandise

Very poor quality merchandise only received a token refund and left with rubbish benchesGot partial refund but after I posted this review got a better resolution
S

This is only my second time to buy from

This is only my second time to buy from VidaXL Both times a piece was the wrong size Customer service very slow to respond and kept asking for the same information that I had sent We had to make a wedge to alter the size of the wrong piece After 10 days Customer Services came back with a refund of 18 or a return and refund Have the product assembled We re not going to take it apart again After negotiating we recieved a 50e refund
A

Missing parts and poor quality product

We purchased 2 different products both bed frames with a LOT of assembly The super king was good and what we expected The other king bed frames were awful it was missing parts and some of the pieces did not meet specification and we had to drill our own holes to assemble the bed I tried to report the issue but you would be waiting weeks for the missing parts it was not worth it We should have returned it but we were well into the assembly and felt committed to finishing so we had a bed
F

Very low price but very low quality as well

I have to admit I have been convinced by the very low price especially compared to a very well known Swedish brand The delivery was cost effective and fast Setting up the beds helped me understand the very low price Product quality is somewhere between not great and sub standard Assembling the bed even the second one after having gained experience from the first one was to say the least a tedious and frustrating task Instruction leaflet wasn t too great and on a few occasions wrong Headboard was even worse as one piece had been drilled the wrong way Paint job is truly awful and could only be described as a shoddy job I know I ll have to redo the entire paint job as soon as possible I don t think I will order from vidaxl again
S

The delivery was great

The delivery was great but my problem regards the product Poor quality lacking of materials and the wood of the bed doesn t have the correct sizes It took me hours to assemble the bed frame and had to make extra alterations to fit everything The manual isn t at all clear and didn t advice that I would need to buy extra materials
S

Not high quality standard as most

Not high quality standard as most reviews state or maybe they got a 20 refund too to change their review You get what you pay for 2 stars for a refund of 20 for complaining about the product I received It still doesn t change my view in ordering of these in the near future

About Vidaxl

vidaXL offers a large assortment of furniture, décor, and other items for the home and garden. Click here, and find your favourites.

United States

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