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Reviews
3.92
5-star
57.14%
4-star
19.05%
3-star
1.9%
2-star
2.86%
1-star
19.05%
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Valerie Whately
N/A
3 months ago
Outstanding
I couldn t fault the service First I was contacted and asked if they could repair the car three weeks before the originally appointments day because flooding has created a cancellation My car was collected the following day and a courtesy car provided I was able to track the progress online and the repair was completed earlier than expected It was returned to me a day earlier than predicted- early morning At all times all personnel were helpful and pleasant A shining beautifully restored car was a pleasure to see
Kel Bloss
N/A
3 months ago
Fantastic service received
Fantastic service received from all staff at every level I really did appreciate the communication and updates All staff and customer service were supportive and went the extra mile to help Thank you
Alison Barrass
N/A
3 months ago
Great service from HB Panelcraft Who
Great service from HB Panelcraft Who recently did my Body repair on my Range Rover on behalf of Aviva Car Insurance Firstly they were super quick getting the job done quicker than I thought communication with the staff at HB Panelcraft was easy and they were always happy to call me back with any queries I would definitely use this garage again if I had any body repairs needed for any car Many thanks to HB Panelcraft
Steve Ridgley
N/A
3 months ago
Excellent service from start to finish
Excellent service from start to finish from Steer Group Rayleigh staff are really good and explained everything Kept updated via text message and online portal about status of repair Quality of repair fantastic Even washed and hoovered the car before pick up I have no hesitation to recommend this company well done
Helen
N/A
3 months ago
10 10 service
10 10 service communication and repair from Solus Bolton They had my MINI in for cosmetic repair and this was completed within less than 2 weeks which exceeded my expectations Courtesy car was also delivered and picked up again once my car was finished They kept me up to date throughout the whole process which eased my mind I am over the moon with the level of service received and even though they were chosen for me via my insurer aviva zero I would definitely use them again and recommend to anyone Huge thanks again
Ankur Banerjee
N/A
3 months ago
I had a small dent and paint scratches
I had a small dent and paint scratches on our car because someone backed into us when parking Getting the repair organised was easy and efficient online although there was a two week wait before it could be handed in Repair took about a week and it was great to be able to track detailed repair status online with the assigned garage run by Solus ARC Repairs were done on time and to a high standard I also appreciated the courtesy clean at the end which was like a full valet The only minor issue was the Solus ARC tracking system was extremely glitchy and worked only about half of the time in recognising my registration plate and being able to show details other times it errored out
Francisco Blas Guerra Luis
N/A
3 months ago
The process of my car to be repaired
Quick and simple Very well organised You can see how all is going through Very good service and smooth Garage provided Barnes Coachworks was excellent They did a really great job My car looks new even they have cleaned the car outside and inside in very good condition immaculate very happy with all the process Highly recommended
MOHAMMED AHMED
N/A
3 months ago
Good Value for Money
Excellent value for money Great team work would recommend without hesitation Quality work done on car Looked better than when I first bought it Precision Precise Perfect that s what I can say about the repairer Page
Michael Head
N/A
3 months ago
Superb service by AB Crush
My repair was carried out by AB Crush The service they provided and work carried out was to an extremely high standard and i would have no hesitation in recommending this company
Dee
N/A
3 months ago
Outstanding
From the first call to arrange booking in of our vehicle to checking if all was still okay for drop of and when ringing to advise ready for collection and collection staff were pleasant friendly informative and put me at ease about the whole repair My husband collected our car as I was at work he said he said that he would rate it outstanding