Voilamart Reviews

Hi Voilamart are selling wide range of product on own website ebay and on amazon When I contacted them re EC certificate I was advise their are not EC certificated company CE certificate is to ensure the product meet basic requirement legal requirement to sell any product within Europe and UK I am quite apprehensive now re the product and my own safety That means their are dumping product within Europe without meeting safety requirement

I bought a 1500w ebike conversation kit for my job at JustEat Pedalling 12 hours a day is a lot I bought my kit back in Feb 2020 and after 2 months of usage it stops working n a Error Code came up Error07 so I referred to the manual and I needed to change the hall sensor I contacted customer service and after 1-2 weeks I was contacted back via email having to wait for weeks for reply s and in that time pedalling for my delivery job all day They sent me a replacement circuitry I have no experience in replacing this but gave it a go and couldn t do it so I asked via email for guidance and not reply for 3 months so I decided to write this review Ultimately if you plan to buy E Bike conversation Kits id suggest from another supplier as this supplier is not sharp with customer service if u have any issues with your products I ve spent 250 on this and nothing been resolved and I ve mentioned I need my wheel fixed ASAP otherwise I won t be able to continue my work Unfortunately I have lost my job with JustEats and pedalling all day is unhuman like and I m upset about it I ve sent them a few emails asking to resolve my issue hopefully they ll resolve my issue

Scammer Alert This company has been scammed me by sending irrelevant and missing product through Aliexpress and not responding to fix their mistake for months Even so controller has been broken throttle has been broken metals are so bad that they got rusty in couple of weeks Never ever use this company for your bike conversion It will cost you much more What a terrible TERRIBLE experience to pick this company products for my bike Just don t do the same mistake as me or enjoy their scam

Absolute robbing Bstds Paid for my item Company claim its been delivered but they cannot issue a POD or a photo of the product at my house Website is saying order is still processing Have mailed them 4 times now and they have gone to ground Pursuing through Paypal now DO NOT USE THIS COMPANY

I bought a electric conversion kit from this compay This is the second conversion the first has worked flawlessly for 18 months when I purchased a second kit to convert my grandson s bike Once completed it ran perfectly for about 10 minutes I suspected the controller was fualty so tried the one from my own bike Sure enough the bike ran OK I emailed Voilamart explaining the problem and requesting a replacement None was forthcoming and after two weeks of no aknowledgment of my email I requested an address to return the faulty item again no response Six months has since passed and I ve emailed 4 more times and am still ignored DON T DEAL WITH THIS COMPANY THEY ARE A DISHONOURABLE AND DISHONIST CHINEESE COMPANY

Do not buy from this website they sent me the wrong wheel and want a 20 deposit for labour fee of the full price I paid pluss I have to pay 40 pound just to ship the product back full on scam website stuff missing from the ebike conversion kit now they will not respond to my messages