Wallsheaven Reviews

ORDERED NOT ARRIVED

PLEASE BE INFORMED THAT I ORDER THE MURALS BUT UNTIL NOW I DIDNT RECEIVED ANYTHING THE PACKAGE WAS NOT YET ARRIVED PLEASE REQUEST YOU TO DELIVER IT AT THEARLIEST THIS WEEK MY ORDER NUMBER IS WH67678PLEASE I NEED A PHONE NUMBER WHERE I CAN CALL YOUR COMPANY

Terrible customer service

Ordered my product in size specific sheet width so I was able to have it printed on one sheet but they printed it on three The adhesive tore the paint off the wall making it unusable Sent the company Request for a reprint on different backing and for completely ignored

The murals are decent customer service TERRIBLE

The murals are decent Customer service terrible though I sent about 4 emails over a 6 week period pleading for a response to no avail They take your money deliver your product but good luck trying to get your question s answered There is also no phone number to call they point you to email which they ignore

Bad company

Bad company placed an order and never got delivery Thanks to Paypal and Credit Card company I got my money refunded No phone number to call - only by text and usually then they never respond Stay clear and be careful

Multiple attempts to contact customer

Multiple attempts to contact customer service for order 2 months ago with no answer Company has already taken payment and I am unable to obtain status or refund Thank you for the respond You indicated a refund in September which is appropriate However you have not followed through with the refund Please process refund via my credit card that was used for purchase

Awful service Placed order paid upfront and no

Placed order paid upfront and no responses to our emails already have sent six requests We need the order for a grand opening Looks like we will have to do a chargeback and order elsewhere Question for this company Why do you not respond to your customers Why do you think that doing business this way is ok Are you not concerned about your business reputation I suspect there will not be an answer 3 28 2022 Update Received order looks like good quality While the product is good the customer service is Abysmal Why they cannot get that part together I cannot imagine Its obviously losing them business as people read the reviews

Poor customer service

Update 02 27 21 After weeks of trying to reach the company no one responded their 100 satisfaction and 100 returns is a lie and should not be trusted I have been trying to get a hold of customer service last couple of days sent multiple emails and still have not heard anything back Please help Order number WH744880

I recently purchased a mural from

I recently purchased a mural from wallsheaven the products are good quality and look great the problem I got is when i purchased this it had a London uk address the purchase stated FREE prompt delivery unknown to me this came from America Since then I am being chased be fed ex for 101 unpaid export duty I have contacted wallsheaven on several occasions to ask why this was not mentioned during to purchase process I have had no reply or contact from them I would like to make people aware of this I would never purchase from them again Miss shepherd