Wamatek | Certified Pre-Owned Phones, Tablets & Computers
Based on authentic user experiences
Shlomo Gross
6730 reviews
N/A
1 year ago
They are crooks
Short review stay as far away as possible and I ll elaborate I had found them searching for phones on Google and really though that their prices were excellent and was excited that they offered wholesale pricing and I really thought that I would be able to do a significant amount of business with them After some pleasant emailing back and forth for about 2 months November and December I decided to place a wholesale order with them On December 28th we confirm an approximately 30 item order worth about 12k I immediately wired them the money and they quickly received it and tell me that my order will be ready to ship in 7-14 business days Over the course of the next 2 months I email about twice a week asking them when my order will be shipped and each time they push me off telling me that they are having unusual delays In the beginning I was OK with this but eventually I started getting skeptical On their website they claim to have tons of stock of each item which in hindsite I think is utter BS Granted being as this was taking so long on February 2nd I wanted to change my order because a month had passed and things change in the tech world so I ll give them a light pass because I had changed my order but the fact remains that they were taking forever Finally on February 25th bear in mind this is almost 2 months after my initial order and wire transfer they send me an email telling me that they have a partial shipment of my order available Additionally they were promptly responsive to my emails before I actually placed an order but the second I actually placed it they started taking their time to respond which I felt was unfair and bad business practice Obviously I was excited that we were finally making some progress but it was unacceptable They offered to ship me 4 phones which was an embarrassment being as I placed an order for approximately 30 I was outraged not only did they take 2 months to even start with my order they decided that it was acceptable to send me a mere seventh of my order which I found extremely unacceptable So I went and responded to their email saying that I would like an entire refund on my order They tell me they would be happy to refund me and on February 28th promise me a refund At this point I was extremely frustrated and just wanted to be done with them and was hoping obviously with fingers crossed that my refund would be easy and quick I was sorely disappointed For the entirety of March they say and I emailed almost on a daily basis at this point because I just wanted my money back that within the next 24 hours I will get an update about my refund Finally on March 10th they send me a receipt for my refund and I was very happy but little did I realize their nonsense ensued They decided without telling me beforehand to send me a partial refund of approximately 4 5K which I had not signed up for and it was extremely unacceptable because I had sent them payment in full and immediately but they decided on some partial refund nonsense and took their sweet time sending it So for the next 3 weeks I bombarded them with emails asking when I will be getting the remaining 8K and each time they tell me tomorrow Eventually at the end of March I get fed up and start calling them every day After calling them multiple times they claim that I will get the refund which obviously I saw none of On April 1st this is 3 months after this whole ridiculous saga started I call them demanding my refund and explaining to them that they are thieves and that taking my money without giving goods is essentially a ponzi scheme and finally finally they send me a receipt of 2 wire transfers with the remaining refund which surprisingly didn t go through they claim to be having technical difficulties I think they re lying to me about something As it stands now it s April 9th and they still owe me 8K this has gotten way out of control and they also stopped answering my calls I had tried calling them probably 20 times last week and they just stopped picking up the phone The moral here is simple stay as far away from them as possible they might seem decently nice and their prices are excellent but they are total shysters and awful to do any business with I hope that people can gain from this review and not make the same mistakes that I did
styes1
6730 reviews
N/A
1 year ago
I would not recommend Wamatek to my worst enemy
Worse company ever I would not recommend them to my worst enemy 6 Months still never got what I ordered and they still owe me 2100 This company cannot be trusted they lie they don t any wholesale prices or programs and the amount listed in stock online is false they use this to lure buyers in to buy in bulk then it is hell from there This is our on going experience as of December 2021 to present day as of July 2022 We have all email communication and receipts as proof which we will also be using to file a claim for our money back and losses In December of 2021 we contacted Wamatek via email regarding the purchase of 50 phones based on their wholesale program We were told they don t have wholesale prices right now so we said ok and order 50 phones all in Excellent 6 Galaxy note 8 at 142 43 and 44 Samsung S10 Plus 40 128GB at 212 06 each and 4 1TB at 285 74 each We wire Transfered 10 479 40 to Wamatek on December 2 2021 for the 50 phones Do not do this under any circumstances you will regret it Took a couple weeks to get the 6 Note 8 and only two were in Excellent condition the others were in terrible condition screen burn in so bad the screen was almost red and very very bad external condition They sent me many S10 plus 512GB and charged me 249 and 269 instead of the 128GB for 212 06 so I was not going to get less phones and the worse part is that many of the 512GB had backs that was changed which was blank Bad screen burns cracked screens or cracked back and sometimes a combination of They also only send out 4-5 phones at a time and keep telling us that they were trying to get the phones but yet their website was showing they had the phones instock and they were selling them We keep getting the run around about when the phones would arrive they never came so in march we said that we wanted a refund and would send back the defective phones After calculations we agreed the refund was 7000 and we provided them the banking details After a month and no refund they told us the had banking issues then we got a transfer for 1000 because then 1500 this was every week to 3 weeks then the last transfer was 400 then non since and no response to emails so they still owe us a total of 2100 We have been patient with these people and though we never got what we ordered and we suffered losses because many of the phones we got are still unsold because they have screen burn in We got about 15-17 of the 44 S10 and had to send some back along with the Note 8 phones If you are buying a single phone you get it after they take about 3 weeks to ship it and it may not be what you described either Don t buy in bulk from them it is a scam and I am finding out they have done this to many people they take bulk orders and you never get your goods and you will have to fight to get your money back If you still choose to do bulk orders with this company always use paypal to protect yourself and get your money back easier don t do wire transfer no matter what they tell you Saw a review here were the the guy sent them close to 30 000 and never got what he paid for Now we are going to be taking further actions to get our money back Hope this help someone in learning from our mistake Read the reviews with the bulk or wholesale orders
jojo baloney
6730 reviews
N/A
1 year ago
They sell non working phones and don t honor their gaurantee
Stay away from this company They will not help you when the sell you a phone that doesn t work They don t answer the phone or emails They have ripped me off for over 250
rachel
6730 reviews
N/A
1 year ago
Scam
Scam They seem to process your order then send you an email saying they won t ship your items until you send them scans of your ID Can t imagine why they would possibly need this unless selling the information identity theft
Tin Zi
6730 reviews
N/A
1 year ago
They make thing extremely difficult for
They make thing extremely difficult for you first your credit card info and they charge you right away then they ask for your ID by directing you to a partner s site and the site wouldn t work after you give them all info VERY suspecious Wamateks goal is not selling cellphone but collecting your info Since I already did the rundown for you I can t see why you even wanna try
mly driss elghazouani
6730 reviews
N/A
1 year ago
Scam burn screen not dual sim phone
They send me a phone with burn screen and not a dual sim not as mentioned in their website excellent condition whe I ask for refund they are trying to charge me15 restocking fee Don t buy from them they re scam and they re not honest
customer
6730 reviews
N/A
1 year ago
Bought phones and one had
Bought 9 phones and one had a problem The guy refused to replace or refund after driving for 30min
