


WeightWatchers Weight-Loss Program—Lose Weight and Keep it Off | WW USA
Based on authentic user experiences
SH
6727 reviews
N/A
1 year ago
If I could give weight watchers a zero
If I could give weight watchers a zero I would Just like other reviews I joined on line and paid for three months up front then due to health issues I only went to two classes after my weigh in and then tried to cancel I was told they wanted a letter from my doctor before they would consider a refund Absolutely appauled after all my health is nothing to do with them What medical qualifications do admin staff have to ask for confidential information what ever happened to confidentiality and empathy shame on you weight watcher you should be ashamed of your self NEVER AGAIN TOTAL RIP OFF MONEY MAKING SCAM
William Kus
6727 reviews
N/A
1 year ago
The link to automatically cancel your subscription doesn t work Lol
They are a shady business You can t automatically cancel You have to speak with someone directly but nobody is available The website says that you can cancel online automatically but the link doesn t work DFor a business like WW that must make millions of dollars a year having something like this be inoperable is not by accident
Amber
6727 reviews
N/A
1 year ago
ZERO STARS
If I could give zero stars I would This company provides no exceptions for extenuating circumstances If you need to cancel your plan early you can t do that without paying a huge cancellation fee So if you can t afford it anymore you still have to pay the monthly fee or a huge cancellation fee only furthering your financial hardship and making it worse Sometimes people sign up for things when they are in a good situation and life happens and changes Everyone has been there at some point Weight Watchers does not care
John Parkin
6727 reviews
N/A
1 year ago
They are thieving B t rds
They are thieving B t rds They continue taking money even after writing to them twice As it is a card payment it is difficult to stop unless you ring your banks head office or fraud department Dont let them continue someone should prosecute them
Rimma Almakaev
6727 reviews
N/A
1 year ago
If I could give a ZERO I would
If I could give a ZERO I would They offer you a 6 months program and never notify that promotion is over I could not cancel within 6 months and than forgot They kept bill me full amount for couple of months and refuse to return money All they do just send you initial email when promotion starts and never any billing statements
Adrian Else
6727 reviews
N/A
1 year ago
Wish you could give this company 0 stars
Wish you could give this company 0 stars Do not get drawn in to paying monthly as you will never get out Tried calling emailing chatting phoning yet no one will cancel my wife s membership Even changed bank cards and they somehow managed to get the new card number without being provided any details and still continued to take money As previous reviewers have stated this is a real scam and only financially motivatedIf anyone can advise how to cancel a membership through the website please advise as it has beaten us Be wary - VERY wary
Jillian Silva
6727 reviews
N/A
1 year ago
I cancelled with them in January
I cancelled with them in January they are still charging me I do not recommend them at all
Julie Barras
6727 reviews
N/A
1 year ago
Horrible customer service
Horrible customer service Called because I wanted to cancel my membership after trying it for the 4th time with no success and they said we can cancel it but I m obligated to pay for the next 10 months After explaining as a previous member there were no lengthy contracts and I wasn t aware they basically said too bad Never again and the diet sucks anyways with all the tracking There are plenty of free apps that do that Save your money and sanity you get nowhere with customer service
Andrew Galli
6727 reviews
N/A
1 year ago
SCAM - BUYER BEWARE
As far as I m concerned they are operating an illegal scam Their cancellation procedure does not resolve to any cancellation form as they state They are not available 24 7 as they state They do not offer any information on cancellation in their HELP section Please make sure you pay with a 3rd party APP like Paypal so that way you can cancel future payments at least WW is in it for the money Do the 16-hour fast and eat what you want for 8 hours Do that for 3 months I lost 20 lbs without even trying
DL
6727 reviews
N/A
1 year ago
Customer service needs training
Customer service needs training I called to make sure my cancellation went through I cancelled back in March but I never received an email confirming the cancellation I checked my online account and it showed my next billing would be in July 27th even though I Cancelled The CSR was very disrespectful and degrading Telling my of my obligation to WW But I CANCELLED Terrible I would not recommend WW to anyone