Westlondonclean Reviews

Very happy with west London clean

Very happy with west London clean Value for money and a high quality service Will use again

Fantastic experience from start to

Fantastic experience from start to finish Cleaners went well above and beyond and the office was extremely helpful with ME needing to rearrange 3 times My house was left spotless and the total cost was a lot lower than I expected

The clean service met expectations

The clean service met expectations

The worst comment from end of tendency

It was a very bad experience that the area for end of tendency cleaning got all complaints from landlord It was too disgusting and poor service that they provided and I asked for refund but got rejected No any service guarantee at all I will seek other legal way for the liability of misrepresentation of service

TOTALLY AVOID AT ALL COSTS

Would totally avoid this company I paid for an end of tenancy clean and was told they would arrive promptly at 10am I arrived at my old flat at 9 45 to receive an email at 9 58 saying the cleaner would be an hour late I paid 260 for a full clean including carpet cleaning which they said they had done I then had the checkout clerk confirm the carpets had not been cleaned the washing machine was left dirty and their was significant dirt left in the toilet bathroom I had to get an emergency carpet cleaner in as the new tenant is due to move in soon which has cost me an extra 130 This company is totally unprofessional and will end up costing you even more money Always go with the recommended cleaners via your agency - otherwise you will be putting money down the drain

Avoid

Following a recent change of events our property management company discovered that the property had not been cleaned to an acceptable standard despite WL claiming it was an end-of-tenancy clean Several issues were identified such as fingerprints dirt in the cabinets and an unclean fridge just to name a few Whilst we did a walkthrough after the cleaning it was late at night and we couldn t properly inspect the property The next day our property managers sent us photos showing the poor condition of the house I ve contacted WL multiple times within their 48-hour resolution window but they have yet to provide a solution Based on this experience I would not recommend this company - unless you want to end up paying twice by hiring another cleaning service after this one Avoid

If I could give no star I would have

If I could give no star I would have opted for that Terrible Service - Avoid I had an absolutely awful experience with this company There were issues right from the beginning 1- I had booked an end-of-tenancy cleaning service at 10 am so my estate agent could complete the check-out report at 4 00 pm I received an email at 11 a m saying that cleaning had begun and was progressing well However this is false information as my estate agent confirmed that the cleaning team only collected the keys at 1 p m 2 According to my check-out clerk the cleaners arrived only at 4 p m 3 Despite my paying for a thorough cleaning the cleaner left a lot of debris behind and didn t clean properly Many areas were still dirty dirty clothes were left in the bin drawers were not cleaned and the list goes on 4 - When I asked them to come back and reclean they refused To make matters worse they lost my parking permit ticket causing more frustration Ultimately I had to hire another cleaner and pay an additional 160 to fix the mess they left behind I definitely would not recommend this AVOID AT ALL COST

Aweful Service

Do not acquire cleaning service from this company at all if can They are not professional and failed to get their service done I opted for an end of tenancy cleaning but what they did was a big mess They arrived late at my house lied to me about the cleaning process progressing well when they did not even start at that point in time the cleaners left the place with full on dust water marks on appliances rubbish left behind and etc DON T GO TO THEM