Wheresaintsgo Reviews

Where Saints Go | Exceptional Home Furnishings and Decor for Inspired Living

wheresaintsgo.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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P

Leather bar stools

It s always a bit of a gamble buying furniture online but we struggled to find replacement bar stools at shops so decided to go with an online purchase from Where Saints Go Delivery was very quick and good via DPD although I realised later that if I had ordered through Etsy and not directly from their website delivery would have been free instead of 6 per item - so order through Etsy We like the bar stools they are well made and very comfortable The only thing of concern was the leather on the seats seemed very dry and dull but a couple of coats of leather balm have sorted that and the now look fab
U

Good find

Came across the website whilst searching for dining chairs We needed chairs that had a slightly higher seat height then the usual ones you get in Next M S JL etc Really likes the styles from this company We opted for the Brooklyn chairs and even requested swatches which was actioned and sent promptly to help with our decision The order for 4 chairs was placed on Monday evening and we received the delivery by Wednesday lunchtime DPD courier kept us updated I could track the order etc Very pleased with this as we have just moved home and needed them for a dinner party Just one constructive feedback as we were charged delivery on each x4 item but we had 2 chairs packaged per box so surely we should have only been charged for 2 packages Add also most retailers would void the delivery charge for these types of products
A

Dining chairs

We ordered four Chelsea dining chairs They arrived very promptly and were securely and appropriately packaged I was kept well informed of delivery details The quality of the product seems reasonable for the price and the chairs were very easy to assemble One minor disappointment is that the colour was not quite as expected described as rust appeared quite orange on the page but darker than exected Despite this they look good and I m happy over all
N

The product was delayed in delivery

The product was delayed in delivery it would have been good customer service for the company to advise me of this rather than me having to contact them The product is lovely very well packaged for delivery and good value for money Pleased how the bar stools add to the ambience of my new open plan kitchen dining area
S

Five stars for the product

Five stars for the product Brooklyn dining chairs are comfortable and look great Just one star removed because of lack of communication If the order states delivery in February but they don t arrive in Feb then good customer service would report on the delay and manage my expectations It took a prompt from me and then all of a sudden they were booked in for delivery I can cope with delay but communication is the key
D

Purchased bamboo table

Purchased bamboo table in the sale A really good price Delivery is expensive as the item was classed as furniture I d discussed with Where Saints Go around the delivery date and charge Sally helpfully explained that the company they use are specialists in furniture delivery and although they cost more there is greater assurance that customer will be satisfied with the delivery experience
B

Delighted with the bar stools

Delighted with the bar stools - great quality and stunning design Would have given 5 stars but sadly delivery delay was extraordinary -paid up front early February and knew items were not in stock but estimated delivery of late April but eventually arrived late May So almost 16 week delivery time Would have been nice for WSG to have been more proactive and kept customers updated
J

Poor quality control

Both bar chairs arrived one not wrapped and damaged and one unable to be put together due to a poor solder blocking the bolt hole Both were bought at full price and I found it was a very disappointing experience Getting my money back Update After receiving a personal apology from the company a small free gift and a request to review my poor star rating I have decided to give them four stars instead of two
C

AMAZING

AMAZING Really fabulous light shades - waaaay beyond what I dared hope for The only negative I would say is that I thought the delivery cost was high - both shades arrived in the same box but I was charged 2 x lots of delivery so 12 delivery for 2 x light shades
T

Pommel bench

Ordered July with a lead time of 7 weeks We were informed there was a problem with the suez canal shipping situation about 5 weeks in It felt like a delay tactic not sure if it was or not However WSG did keep us informed throughout the shipping situation and updated us many times The product arrived as they promised in the last email and on time 12 weeks We are very happy with the pommel bench we purchased Looks the part

About Wheresaintsgo

Discover industrial and vintage designs of bar stools, dining chairs and other furniture to purchase online at Where Saints Go - Anything But Ordinary.

United States

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