Wheresaintsgo Reviews

Where Saints Go | Exceptional Home Furnishings and Decor for Inspired Living

3.57
140 reviews
Great Rating
Based on 140 user experiences

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AI Review Summary Based on 140 reviews

Where Saints Go receives consistent praise for product quality, design, and responsive issue resolution, with frequent mentions of fast delivery and excellent customer service. However, recurring complaints highlight poor packaging, damaged goods, significant delivery delays, communication failures, and problematic return processes. The contrast between product satisfaction and fulfillment shortcomings defines the customer experience.

What customers love
  • Excellent product quality
  • Good design
Common concerns
  • Expensive pricing
  • Poor packaging
  • Damaged goods

Last updated 3 months ago

M

Excellent product - Brooklyn bar stools

Excellent product great comms and even faster delivery than I was expecting - so a full 5 stars from me
M

Excellent product

Excellent product packaged well and quality of chairs is extremely good Delivered within 3 days of ordering Thank you
P

Lovely dining chairs

On time delivery and excellent quality of the dining chairs Exactly the same as some luxury brands but only 1 5 price
D

Excellent product Had a slight problem

Excellent product Had a slight problem with delivery but dealt with very quickly by a very pleasant member of their staff
P

Beautiful ratten dining chairs

My beautiful ratten dining chairs arrived on the day and at the time that I had been advised They arrived very well packaged and by a very friendly and helpful DHL man My chairs are excellent quality and are even nicer than they look online Thank you I m delighted
A

Great service

We bought 6 dining chairs tan leather On delivery we realized one was twisted possibly damaged in transit The staff in their customer services department were extremely helpful and friendly and arranged a replacement to be delivered Very good service and great quality products
D

Great service

Brilliant product - looks awesome Good quality Easy ordering and quick delivery All boxed and delivered well Thank you
P

Good kitchen stools

Good kitchen stools as per description The leather seems decent quality and the stools are not too heavy but feel strong Fast delivery Only negative is delivery cost
J

Stunning counter stools at the right

Stunning counter stools at the right height for my kitchen island Love the green colour Good quality leather Great customer service Delighted all round
R

Nice chairs rubbish delivery

Very happy with the chairs delivery not so with the driver leaving them at a completely different address postcode the house did have the same name though so I should give some credit for that I suppose left outside in the rain which is not ideal when they were presents AND the driver putting down that I had signed for received them personally impressive when not even at my house Made all the more annoying when I had downloaded the couriers app to put in exact delivery details PLUS downloaded What3Words to give the precise location of my property as they suggested none of which were used obviously I would use your company again as this was not your fault however if a similarly poor effort was made of that delivery then it would be the last time I did try to complain on the couriers website but the way it kicked me off without any chance of leaving any additional details other after selecting there was a problem with my delivery told me all I needed to know about how far that would go

About Wheresaintsgo

Discover industrial and vintage designs of bar stools, dining chairs and other furniture to purchase online at Where Saints Go - Anything But Ordinary.

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About Wheresaintsgo

Where Saints Go: Exceptional Home Furnishings and Decor

Where Saints Go is an online destination for exceptional home furnishings and decor, offering a curated selection of items described as "anything but ordinary." The store specializes in creating inspired living spaces through eclectic designs, with a particular focus on industrial and vintage aesthetics. Located at Westbury Street, Hyde, Greater Manchester, the business operates as Where Saints Go Ltd and provides a range of furniture and accessories for customers across the United Kingdom.

Product Range and Design Philosophy

The store’s collection centers on chairs, bar stools, and furniture designed to inject personality into the home. Key categories include dining chairs, accent chairs, leather chairs, velvet chairs, and commercial chairs, alongside bar stools in metal, wood, and rattan finishes. Furniture lines feature wooden, metal, and rattan materials, with styles spanning Scandi, Industrial, Mid Century, Contemporary, and Boho themes. Home accessories complete the look with plants, vases, rugs, lighting, wall art, and cushions, all available in colors such as black, grey, natural, tan, and brown.

Shopping Experience and Customer Benefits

Where Saints Go positions itself as a destination for "new saints," offering New Chairs, New Bar Stools, and New Furniture collections. The site supports trade accounts for professional buyers and provides resources such as a blog styled by "saints, for saints," featuring design inspiration and home styling advice. Current promotions include a Summer Sale with 15% off using code SUMMER15, alongside benefits like 100k order support and 30-day returns. The business maintains contact through multiple channels, including a dedicated phone line and email, with compliance links for terms, privacy, and cookie policies.

Target Audience and Brand Identity

Targeting individuals seeking unique, statement pieces for interiors, Where Saints Go appeals to those interested in sustainable, characterful design. Its "Anything But Ordinary" ethos is reflected in the sourcing of "stylish yet affordable pieces," with founders Mark and Tracey traveling to meet suppliers for distinctive finds. The store serves both residential and commercial markets, offering solutions for living rooms, dining rooms, bedrooms, and office spaces. Its commitment to quality and style is reinforced by excellent Trustpilot ratings and a structured customer support framework, ensuring a reliable and inspiring shopping experience.