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Whisky Reviews

Whisky.Auction: Auctioneer to Buy/Sell Scotch, Whiskey & Spirit Online

3.68
131 reviews
Great Rating
Based on 131 user experiences

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AI Review Summary Based on 131 reviews

The majority of reviews highlight positive experiences with Whisky Auction, including fast delivery, excellent packaging, and helpful customer service. However, several recurring complaints focus on high commissions and hidden fees that increase the total cost. Some users also report issues with delivery delays and one instance of non-delivery. Overall, customers appreciate the service quality but criticize the cost structure.

What customers love
  • Great packaging
  • Excellent customer service
  • Easy to use site
Common concerns
  • High commission fees
  • Hidden charges

Last updated 4 months ago

W

sent a bottle of whiskey for auction

sent a bottle of whiskey for auction months ago it was sold and i have received nothing i think its a con
M

Far too expensive

Far too expensive The final amount to pay after hidden charges ie vat commission and postage nearly doubles thebid total
M

terrible experience for myself having

terrible experience for myself having paid good money for rubbish productsstaff were unable to resolve this issue in a professional manner
A

Poorly described bottles

Poorly described bottles last bottles came with marks etc cardboard bottle boxes stained crumpled etc no mention of this in the description very hard to see this kind of damage from 2 photos very disapointingI am fully aware you are an auctioneer site but unlike other auctioneer sites who cleary describe damage to bottles bottle boxes etc you did notTo be clear there was nothing in the description stating the boxes were badly worn stained torn in places the bottle tops were marked which cannot be seen from 2 photosI feel these damages should have been clearly noted in the description had they been i would not have bought themAs a collector i am always looking for quality goodsAs you are aware of how many bottles etc i have bought in the past it should be simple to check back and see the lack of information provided on each sale pageThe damaged bottles and boxes were not damaged in transit the damages were age oldI was asked to leave a review this is an honest review
K

Buyers Commission

Never heard of an auction where the buyer pays commission Once you add commission fees onto the bottle price you pay over and above shop prices
R

Not apparent that there are excess fees

Not apparent that there are excess fees on more expensive bottles Fees are too high in general as is transport costs A whisky bought bought for 22 at auction ends up being easily over 33
C

Unclear bidding platform

Unclear bidding platform ended up buying two of same bottles buyers beware Also no communication of when delivery would take place until day before it arrived more than a week after they took money
I

Item fail to deliver

Whisky auction are using probably the worst delivery company in the world Parcelforce We lost 2 days of work to wait for the delivery in 2 different Fridays but they never came close to our house Whisky auction got in touch with parcelforce but still no delivery I asked Whisky auction repeated times for a refund but I only got back 8 for the delivery charges Will never buy again from them
R

Charges are way over the top compared

Charges are way over the top compared to others
P

takes your money but does not pay out

takes your money but does not pay outREPLYYOU SAID I FAILED ID CHECK OF DOB I AM 60 AND YOU HAVE BEEN SELLING TO ME FOR 6 MONTHS

About Whisky

The best online whisky auctioneer for buying/selling old & rare Scotch whisky, world whiskey, fine spirits, other alcoholic drinks/beverages, miniatures & memorabilia.

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