Wolt Reviews

This company is completely fraudulent

Very bad service never apply through them Never delivers on time and will keep you Hungry One of the worst service

Useless support

This company is completely fraudulent They are also hacking customers credit card and debit card Do do use them or shop at any food company associated with them They steal customers card details I have not used my card in 4 days yet there are 3 payments going out to Wolt Sweden for food order FRAUD

Takes your money and deletes your account to avoid refunds

Useless support Like so useless it should be criminal they just ignore everything wrong about your order and give some company policy line and steal your money

Total disaster

Ordered crispy chicken strips meal from KFC and paid 200kr Got chicken wings drimstick meal instead Opened a chat multiple times with the support and everytime they closed the chat saying Your profile is flagged not explaining anything I have unfortunatly 100 orders with this company and this how they treat I have continued to open multiply chat because everytime I open a new chat they give me different reasons to close the chat 1st - flagged profile 2nd- Breached terms service 3rd- Account linked to other accounts 4th- My colleague already discused this 5th- You have an open chat already PS it is impossible to have two chats open at the sametime with WOLT They have NEVER DENIED delivering the wrong order NEVER CONTESTED that they have delivered the write order At the end THEY DELETED THE ACCOUNT after me saying I will present this online They write out DELETED THE EVIDENCE that they messed up This company is asking for a class action lawsuit

Fake people

I really don t know why we still order here Every single time - every single time - we wait 30-60 minutes longer than announced and the food arrives either lukewarm or plain cold The problem is not the restaurants The problem is Wolt Disastrous routing poor planning Delicious food gets destroyed by Wolt s incompetence For us again and again and again For Wolt s customers tens of thousands of dishes

Cold food refused to refund

Ordered McDonald s and our food arrived almost stone cold We also selected for items to be removed from a burger due to allergies when it was in the basket it showed the items removed but once the order had been completed and paid for it was not showing on the order but we didn t notice till the food got her We were also missing items When reporting this to customer services on the App they advised nothing they can do about the items not removed as its not showing on the system which is fair enough i guess They refunded for the missing items but despite me confirming the delivery driver didn t use a delivery bag as there wasn t one in his car the food was just sat on the passenger seat of the car they refused to refund us for the 80 of the food we couldn t eat because it was cold Absolutely disgusting customer service wish I had looked on here before ordering Will never use Wolt again no matter where we are in the world

You cant speak to the driver

You cant speak to the driver He did leave food in the snow and he didnt contact me No refund nothing Used them once and never again i only lost 200kr Stick to fedora u can track and speak to driver live

I am a restaurant owner and have been

I am a restaurant owner and have been trying to contact wolt for over 2 weeks now and zero response I don t even know why i decided to work with them specially after reading all the customers complaints Definitely terminating my contract with them as soon as they reply to my 5 emails