Yoin Reviews

Yoin: de beste prijs op het beste netwerk | yoin.be

3.64
100 reviews
Great Rating
Based on 100 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
H

Unclear activation process

Activation process continues not to be clear You can t use the app You can t use firefox You get a big activate button and you think it is active but no The activate button only brings you to another page where you have to find the other activate button But if you have 2 SIMs and one is already active you have to search the right one Cumbersome Then they say it takes 1h but it took more than 1d This on top of the fact that you are charged 0 5 EUR to block going over the data plan limit This is probably even illegal if I have a limit after the limit it should stop That is the definition of a limit Not We are going to use the data plan limit to get more money from you if you make a mistake
A

horrible network

At the beginning the network worked fine but then in September they changed something on the networks and it is a nightmare i can only use the waze offline in the supermarket i can not check my online bank or any app that scans the quality of products horrible
E

I didn t receive the sim card on time

I didn t receive the sim card on time And It leaded to many problems and bother You should give the sim card to customers on time and then you can inform customers You are not supposed to inform customers before arriving of the sima cards
T

Disabled my current SIM card before I got the new one

Activated my new SIM card before I even received it which disabled the one I still had and left me unable to call or send text messages for days Common sense would have been to at least wait for a confirmation that I had the new card instead of acting carelessly and leaving me unable to use my phone That s a straight 0 10
T

Non-existing customer service

Non-existing customer service Waiting since a week for a response Will cancel my contract at the end of the week if still nobody cares to respond to a simple question
T

Mailbox doesn t work

Mailbox doesn t work international pricing is completely intransparent nobody cares to respond to emails Doesn t get any worseResponse Yes that s what I tried But nobody cares to ever respond Will continue posting reviews here until finally somebody does something
T

Now waiting since more than two weeks

Now waiting since more than two weeks for a response from the customer service Don t even consider signing up with Yoin Edit Is this a joke Nobody ever responds that s exactly my point
K

Technical problem

It s okay okay okay
B

Portation took to long

I am a new client of Youfone in Belgium and I found that a lot of days in the morning hours I won t receive any calls or SMS - till I will make an outgoing call or send a sms then suddenly I get all the messages that were sent to me in the previous hours in the day Very annoying I ve contacted them already and it is still not solved
J

It took 3 weeks before I had 4G

Portation took to long Almost 2 weeks since registration

About Yoin

Gegarandeerd de beste prijs op het beste Proximus netwerk. Bestel een GSM- of Internet Thuis abonnement. Let's yoin.

United States

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