Yourwdwstore Reviews

Loungefly & Disney Parks Souvenirs Store | Your WDW Store

4.51
68 reviews
Excellent Rating
Based on 68 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
E

HORRIBLE customer care for their

HORRIBLE customer care for their purchases DON T buy from this store I recently purchased the NBA Experience Loungefly backpack and the bag wasn t even placed in a plastic wrapping to protect it The styrofoam in the box ended up getting glued to the actual bag and l had to scratch it off This was a gift and so terribly packaged No regard for their customers I ll never be shopping here again
B

Terrible customer service and business

Terrible customer service and business practices They sent me a defective product then intimated that I was scamming them when I asked for a refund when they did not have the same item in stock even though I have my receipt showing proof of purchase Very rude Finally they agreed to refund only if I returned the whole order although it was only one item that was defective
C

Wearable but was more rusted tarnished

Wearable but was more rusted tarnished than expected
A

It was an experience

It was an easy experience But selecting how to pay for my purchase was confusing The site kept going around in circles Eventually I was able to pay on the 4th time
C

They did amazing

I couldn t find the loungefly bag I wanted WDW had it and made sure it was in great condition I love it so much
R

No Return Policy

I got the product in great condition just too late for my grandson s birthday I now have an extra one that I don t know what I m going to do with because WDW has a no return policy I ordered from Walmart and WDW on 6-3 expecting Walmart to cancel Instead I got the one from Walmart on 6-9 and the one from WDW on6-27 or 6-28 His birthday was on the 23rd Exact opposite of what I expected
M

Excellent service

The buying and shipping process was so smooth I received my item quickly as well If another payment method Sezzle - Afterpay - Klarna would of been made available then I would of given 5 stars
K

Notification was good

Notification was good Reply to questions in a timely manner A second attempt was made to obtain an item However unable to obtain since it was sold out This was a bit disappointing we know that this was not the stores fault We are very happy with the other part of our order Thank you
Y

Great finds for our upcoming Disneyland trip

You can find the hard to find out of stock items here I m happy with our experience and will definitely be a repeat customer Thank you
A

Awesome pin mail

Awesome pin mail I felt like I got a good deal and my pins were packaged very well Very pleasant experience and will purchase from again

About Yourwdwstore

Shop Loungefly items, Park exclusive Walt Disney World character pins, toys & collectible figurines, jewelry, apparel & accessories including bags, plushes, and souvenirs!

United States

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