Great Customer Service

This is a long overdue review but FedEx lost my package a limited edition statue and as a last resort I called BigBadToyStore customer service to see what my options were I knew there wasn t much that BigBadToyStore could do since FedEx was the one who lost the package but David the person who picked up the call was super amazing suggested I waited a little more just incase FedEx suddenly finds the statue while putting a new statue on hold He called FedEx himself to see what was going on AND even after the call with me he made sure to call and email me back every week to check how the status was going FedEx did eventually find the package after a month but I just wanted to note how personal BigBadToyStore s customer service was Thank you so much David