Some of the worst after sales treatment

Some of the worst after sales treatment I have ever experienced Sebastian Santiba ez sold me my car in February 2024 it is now June 2024 and I still don t have the original documents I chased this up as my ITV was due to expire in June I have had daily conversations with him and he has been telling me daily that my documents are to be delivered that particular day Then they are not delivered and he tells me that they couldn t deliver and they have been returned to the office He told me he would provide tracking details so I could track the delivery but this didn t happen and he just ignored all my texts and calls It has been nothing but trouble ever since I bought the car He was very nice to me and has been polite to me since I bought the car but is giving me the run around for my documents without which I cannot drive the vehicle legally I was annoyed in the beginning as my payment took 2 and a half weeks to go through and he kept saying it wasn t showing up eventually we realised this was because the owner was on holiday something he didn t disclose When I went to write feedback he stood over me and I begrudgingly gave good feedback even though I was not happy Occasion plus Estepona