Parcel marked delivered but never arrived

1.0 ★ Critical
W
William Wright ·
Company Rating on RatingFacts
3.5 / 5
All Royalmail Reviews (140)
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1.0 ★ Critical
Published Oct 03, 2026

Parcel marked delivered but never arrived

I got a notification saying my parcel was delivered at 10:30 this morning, but there's nothing at my door and no card left. Called the depot twice and each time they said the driver confirmed delivery, yet I've been home all day. The tracking still shows 'delivered' and I've lost a £45 order.
Critical Review missing parcel false delivery notification poor tracking unhelpful depot lost order

About Royalmail

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Royalmail
royalmail.com
3.5
140 total reviews

About the Reviewer

W
William Wright
Consumer Reviewer
Reviews published: 15
Member status: Active Contributor
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