Abismal

You seem to have turned the reply option off after leaving your reply so I have had to rectify your untruths using another account It s funny as Companies House shows you live in Milton Keynes however it appears you live on a river in Egypt as you are obviously in denial Your point 1 - Correct I never said anything to the contrary about that 2- You should have said that wig could not have heat applied to change the style you were supposed to be the expert and we came to you for advice You were asked on many occasions by us could we use heat You did not say it wouldn t change the style You were well aware of what my daughter wanted as we had expressed it several times if you were confused you should have asked for clarity 3- She has had corn rows before no problem but you never asked that When I asked about corn rows you never said to me they would be loose What you are trying to do is make my daughter look a liar You have lied to me my daughter my husband my daughters friend A liar must have a good memory and remember what they have said unfortunately you don t 4 My husband also restrained you firstly against me secondly against our 16 year old daughter whom you assaulted and yes the video does show that I am putting a compliant in against the officer concerned 6- I said I d take a wig to sell to get the money back you should rightfully refund again you lied told the police I said I d steal it My daughter has all that on video too You seem to forget the finer details The police said you wanted me arrested IF I didn t leave I am hoping to get a copy of their video for my complaint against the officer and would be more than happy to upload it so we can either prove you or the office have memory problems 7- The mirror is far away enough my daughter couldn t see the bald bits at the front till she sent me a picture and I asked her if she was happy with it then she looked closer You would have seen it as you were working on the wig We were happy to pay 80 for a wig we could apply heat to re style and that was fitted correctly unfortunately that wig was none of those even though you said it was You completely mis guided us to get money The wig doesn t do what you told us it would You also told us you were a kid However companies house shows you as late 30 s so did you lie about being the owner or lie about being a kid either way just another lie Your treatment of a minor in your shop was disgraceful you know you were in the wrong which is why you didn t want to speak to me because I had heard all your lies that s why you wanted to talk to my husband Your customer service was disgraceful well non-existent really At bare minimum you should have changed to a wig we could style with heat which is what you sold it as and re fitted it I am entitled to a full refund but came in reasonably and said I would accept 50 to rectify the problem You had no interest in trying to sort the problem but rather kept pulling at the hair whilst it was on my daughters head then physically assaulted her You were rude arrogant and put your hands on my daughter you should not be allowed to work with kids I hope if you have kids no one ever treats them the way you treated mine I wish I had looked on Trustpilot prior to purchase as their reviews seem to echo mine but it shows this was not a one off You are renowned for your appalling customer service disgusting attitude and failure to abide to the consumer rights act My daughter also paid you in cash but got no receipt Worth noting there are 2 women in the shop 2 owners so when someone writes on a review the owner was helpful be assured it s the other lady As someone else wrote Its all good until it s not Others calling you childish a very apt description