They don t accept returns under ANY

They don t accept returns under ANY circumstances Read their returns policy before you buy any watches Purchased a Casio Oceanus nice watch but it had an extremely uncomfortable bracelet one which I couldn t swap out for a leather strap I couldn t wear the watch at all it was that bad Maybe it wasn t finished properly or Casio s quality control is lacking After informing Sakura of this I received no response for days Finally after many emails Kota from sales responded by saying I would need to make a detailed video and provide pictures explaining the problem absolutely ridiculous Make a video describing how a watch bracelet hurts my wrist when I wear it Also they only accept returns by DHL Express which would have cost me a bundle I ended up taking a hit and selling the watch on eBay My advice buy from SHOPPING IN JAPAN its a far more friendly experience and they accept returns for basically any reason Stay away from Sakura cheap prices but disgraceful service