Activephs Reviews

First class service

To start I had a message to say David was on his way and would arrive shortly and he did the repair went well and as yet we have had no further problem

Friendly and effective

Arrived on time as planned Quiet efficient no disruption to our routine friendly no issues at all

Very professional and very friendly

Very professional and very friendly I couldn t wish for more Kept everything clean and tidy so nothing to clear up when he left Would definitely recommend this company to all my friends and family

Excellent service

My old oil fired boiler water jacket developed a leak and a new boiler was required The Company that normally serviced the boiler confirmed that a new boiler was the only option but they left me with water still coming out all over the floor They couldn t drain the system down as they were not allowed to I called Tom for an estimate on a new boiler he responded very promptly and when he arrived at my home he had no problem in draining down the system whilst the other company stood and watched The estimate for the boiler soon arrived and I was happy with the amount quoted The work was carried out soon after and Tom and his team did an excellent job of getting us up and running including sorting out some siting problems with the condensate pump His team were helpful cheerful and very tidy We will certainly use them again

Mystery small wet patch on ceiling fixed

Mystery small wet patch appeared on living room ceiling Called called Tom and the crew John arrived within 24 hrs and found the difficult to find leak Leak was fixed within a day or so This is a busy time for the team but they fitted us in cleverly John worked until he had fixed the leak on Friday evening even though he was due to watch his team Brentford v Arsenal later We got the leak stopped and Brentford won Result Thanks again Tom and the team

Good service

They always provide a good service Will definitely use again Great to get reminders of appointment time

Active Heating - installation of new boiler

We had lived in a large family house with two boilers - the main boiler was old and unreliable and a second smaller boiler also getting older had been installed to heat a loft conversion and extension We had initially contacted Tom to quote for a replacement main boiler He spent a lot of time working out how to take out both boilers join the two heating systems and install a new Worcester Bosch boiler Tom played back this option to us and we were persuaded that this was a helpful improvement to the house and one which would pay back over time The job was carried out over the course of just over a week and whilst many of our rooms were affected Tom and his team managed the work in a way that allowed us to continue living with a minimum of disruption Tom was helpful throughout providing updates and suggestions On completion Tom took the time to set up the new radiator valves on a Honeywell wireless home management system and walk us through how to get the most out of it Excellent job

Gas safety inspection and Heating quote

Asked for a Gas Safety Inspection and a quote for Replacement Heating System All sorted within days Prompt efficient and friendly service Would definitely recommend them and hope to use them in the near future