Advanceautoparts Reviews

Really good customer support

Really good customer support Very friendly and knowledgeable

I visited the store on tabbacco Rd I

I visited the store on tabbacco Rd I called and spoke to a manager about a part that I needed for my car when I arrived the store Manager greeted me and got my name and remembered what I needed he was so friendly knowledgeable even went outside to make sure I was purchasing the correct item I was in and out he really made my day thanks Mr Leon Ms vip secret shopper

Iv been going to advance auto parts for

Iv been going to advance auto parts for years they are my first call for all my automotive repairs they are always very helpful and knowledgeable of the parts they sell I always recommend advance auto parts to everyone I talk to

Charlie is the best

I went to Store 09494 last night thinking my battery was dead Charlie was very helpful It turned out to be my key fob He treated me as a friend not just a customer I would recommend him to any of my friends Keep up the good work Charlie

Marck is the man

Marck is the man I ordered a part online It arrived broken I took it to his store in Plano to have him return the part and order me a new one He did whatever he needed to do for me to take care of my problem All I had to do was sign my name FIVE STARS TO MARCK AND ADVANCES AUTO PARTS

Patients with terrible customers like me

Have never been to a store who actually cared I come in at closing and had to look for my credit card basically being a dreadful customer but was so nice and helpful best in town

GREAT CUSTOMER SERVICE

With extremely cold temps for a few days in a row my car finally decided not to start A friend looked at it and said the battery is really old and needs replaced In the meantime a jumpstart and good cleaning got me up and running so I could get the battery replaced We looked online together so I would have assistance choosing the best product for me immediately we were looking at Advanced Auto Parts Website Immediately I was impressed because it let me know what would and wouldn t work in my vehicle The next evening I went to the store to make my purchase The gentleman told me about a battery and I told him it didn t have enough cold cranking amps and told him which one I was looking at he immediately obliged and said it was a really good battery but he didn t want me to think I was being taken advantage of by offering a more expensive battery not something you see in a retailer very frequently I asked about install and he said yes I will definitely take care of that for you I also decided on some new wiper blades while I was there and once again he didn t try to sell the most expensive brand but when I said I need the best quality he pointed me to a more expensive product stating he didn t want me to think I was being taken advantage of It was below freezing spitting freezing rain and he installed both the battery and wiper blades with no complaints and the battery wasn t the easiest feat Definitely very customer friendly and above par service Love this place and their customer service I visited the store on S Main in Bloomington IL on 1 8 22 but cannot remember the gentleman s name

At the xenia Ohio location alla was

At the xenia Ohio location alla was amazing help very respectful and super quick Thank you so much