Adventures Reviews

Arctic Adventures | Small Group Iceland Tours & Adventure Holidays

adventures.is
3.87
90 reviews
Great Rating
Based on 90 user experiences

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Rated 3.87 out of 5 by 90 Happy Customers

66.7%
2.2%
4.4%
4.4%
22.2%
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AI Review Summary Based on 90 reviews

The majority of reviews for Adventures are highly positive, with customers praising the knowledgeable and friendly guides, the quality of glacier and ice cave tours, and the overall organization. A significant number of guests highlight specific tours like glacier hikes, snorkeling, and the Golden Circle as fantastic experiences. However, a substantial portion of reviews detail serious issues with Arctic Adventures, including alleged false advertising, refusal of refunds for canceled tours, poor communication, and unprofessional conduct. These negative reviews report financial loss and distress, indicating a major conflict between the company’s practices and customer expectations. The overall experience is therefore split between exceptional tour delivery and systemic business problems.

What customers love
  • Knowledgeable guides
  • Glacier tour quality
  • Ice cave experience
  • Great organization
Common concerns
  • Refund issues
  • False advertising
  • Booking problems

Last updated 1 month ago

J

We did the 6 day Iceland tour with our

We did the 6 day Iceland tour with our guide Diddi Truly amazing experience overall Highly recommend
F

The overall experience was excellent

The overall experience was excellent from pick up to drop off The hotels were we stayed were really good with a nice view The food at the hotels was great Our tour guide Sindri was very kind and knowing At the end of the tour he also shared with us some nice icelandic music My only complain is the bus I would like to be more space inside I m hoping to take the same tour again but on winter
T

Terrific tour guide breathtaking country

Our tour guide was terrific He smoothly made adjustments when the weather required Each location was beautiful I highly recommend Arctic Adventures and hope to return again
G

Amazing experience hiking the glaciers

Me an partner did two glacier hikes one with cave at Skatfell and the other just a hike at S lheimaj kull Both guides were real nice specially the one in S lheimaj kull an Italian lady Though I recommend more the Skatfell with cave just because of the cave and the landscape On the second one I hired boots for about 5 and was the best decision my feet were warm and dry My normal waterproof ice boots would not have kept my feet dry and warm in the cave where you have to walk through a little stream Nice group size it is an easy hike
H

Spectacular

The day was long but we didn t really feel it The hike was spectacular Enrique not an Iceland native was tour guide he was very in-informative fun The hot spring after was crazy as it was very much in the wild but I got in for the experience Overall a great day
D

Super guide Hjalti Bjornsson

Our guide Hjalti Bjornsson made our week on Iceland an experience that we will never forget Thank you for everything we will book with you again next time we come
H

Once in a lifetime experience

Despite going on this adventure myself I absolutely had a blast with Arctic Adventures This is a once in a lifetime opportunity to go snowmobiling on a glacier and see the most beautiful ice cave Told everyone that I met up with later to definitely check out Arctic Adventures already want to plan a trip back and definitely going to look into their other excursions
F

Really fun and interesting experience on the glacier

Really well organised walk on the glacier with a very interesting and fun guide Thomas who clearly had a lot of experience I would recommend this tour to anybody who would like to walk on and learn more about glaciers
K

Amazing experience

We went to Iceland in January and decided to go on the snowmobile with Arctic Adventures It was a lifetime experience Worth every penny Booking the adventure online was very easy We were picked up from the hotel early on the morning by our guide in a Monster Bus D it was very cool It toked about 2 hours to get to the glacier with one stop in a camp When we got to the glacier we were supplied with all gear and our guide explained how to use the snowmobile Because we went in January the weather conditions were quite rough we were advised to go in the column and not wonder off the route Our guide toked very good care of us and was checking on everyone so we were safe When we reached our destination we left the snowmobiles and went to explore the ice cave Again beautifully experience I would definitely do it again without hesitation Big thanks to the Arctic Adventures for organising it
A

A country s worth of adventures packing into 8 days

My wife and I took part in Arctic Adventures 8-day Heavy Hitter tour and it was amazing Every day brought something incredible to see from stunning lavascapes and glacier walks to powerful waterfalls to nesting puffins to relaxing natural spas It was a whirlwind experience and you are on the go for most of the time hey- you can sleep when you re dead Bring your sense of adventure warm waterproof clothing and an eye mask We had 3 driver guides during the tour all of which were great Diddy a k a The Serial Killer was our guide for the first 6 days He was so patient and helpful with everyone on this small group tour He started feeling like a member of the family Benny was our guide for the Snaefellsness peninsula and he was pleasant and informative Christian was our guide for the highlands tour via raised Ford Excursion He was so personable and flexible- making small itinerary changes based on the group s needs All in all it was money well-spent and saved us the stress of navigating the island ourselves We highly recommend the tour

About Adventures

Arctic Adventures is an adventure tour operator based in Iceland offering various activity tours around Iceland. Established in 1983, we specialize in hiking, rafting, snorkeling, snowmobiling and much more.

United States

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Frequently Asked Questions

Arctic Adventures offers multi-day tours, day tours, private tours, and self-drive tours.

Featured activities include glacier tours, ice cave tours, snorkeling tours, Golden Circle tours, hiking and trekking tours, and wildlife experiences such as whale watching.

Tours are available across the South Coast, Snæfellsnes Peninsula, the Highlands, Westfjords, and locations around Reykjavik.

Small group tours, with groups typically ranging from 6 to 19 participants, ensure a personalized and high-quality experience with expert, certified guides.

Yes, Arctic Adventures frequently runs promotional deals, including significant discounts on summer tours, with limited-time offers such as reduced rates for June and July tours.

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About Adventures

Arctic Adventures: Iceland’s Premier Tour Operator

Arctic Adventures is Iceland’s largest adventure tour operator, offering group tours and Icelandic holidays designed for travelers seeking unforgettable nature experiences. With over 40 years of experience, the company specializes in creating memorable journeys through Iceland’s wild landscapes. The official website, adventures.is, serves as a central hub for discovering and booking a wide variety of adventure tours across the country.

Diverse Tour Offerings and Activities

The company provides a comprehensive selection of tours and activities, allowing visitors to engage with Iceland’s most iconic natural features. Key tour categories include glacier hiking, ice cave exploration, snorkeling in the Silfra Fissure, and Golden Circle sightseeing. Specific tour types are tailored to different interests and durations, from single-day excursions to extensive multi-day adventures.

  • Adventure Tour Types:Options include multi-day tours, day tours, private tours, and self-drive tours, catering to various travel styles.
  • Featured Activities:Popular choices are glacier tours, ice cave tours, snorkeling tours, Golden Circle tours, hiking and trekking tours, and wildlife experiences such as whale watching.
  • Regional Focus:Tours are available across diverse regions, including the South Coast, Snæfellsnes Peninsula, the Highlands, Westfjords, and locations around Reykjavik.

Special Offers and Travel Information

Arctic Adventures frequently runs promotional deals, including significant discounts on summer tours. These offers are prominently displayed on the website, encouraging travelers to book during peak seasons. The site also provides extensive travel resources, including detailed guides on Iceland’s weather, the best times to visit, packing lists, and information on phenomena like the Midnight Sun and the Northern Lights.

  • Seasonal Deals:Limited-time offers, such as reduced rates for June and July tours, are regularly updated to provide value for budget-conscious travelers.
  • Educational Content:The blog features articles on topics like hiking, puffin watching, climate, and solar eclipses, helping visitors plan smarter and safer trips.
  • Customer Support:The company offers daily support with a dedicated team available seven days a week, along with specific contact lines for general inquiries and private tour planning.

Company Credentials and Focus

Arctic Adventures emphasizes its position as a leading, award-winning operator committed to sustainability and responsible travel. The company highlights its use of expert, certified guides and its focus on small group sizes, typically ranging from 6 to 19 participants. This structure is presented as a way to ensure a personalized and high-quality experience for all guests exploring Iceland’s natural wonders.