Adventures Reviews

Arctic Adventures | Small Group Iceland Tours & Adventure Holidays

adventures.is
3.87
90 reviews
Great Rating
Based on 90 user experiences

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Rated 3.87 out of 5 by 90 Happy Customers

66.7%
2.2%
4.4%
4.4%
22.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 90 reviews

The majority of reviews for Adventures are highly positive, with customers praising the knowledgeable and friendly guides, the quality of glacier and ice cave tours, and the overall organization. A significant number of guests highlight specific tours like glacier hikes, snorkeling, and the Golden Circle as fantastic experiences. However, a substantial portion of reviews detail serious issues with Arctic Adventures, including alleged false advertising, refusal of refunds for canceled tours, poor communication, and unprofessional conduct. These negative reviews report financial loss and distress, indicating a major conflict between the company’s practices and customer expectations. The overall experience is therefore split between exceptional tour delivery and systemic business problems.

What customers love
  • Knowledgeable guides
  • Glacier tour quality
  • Ice cave experience
  • Great organization
Common concerns
  • Refund issues
  • False advertising
  • Booking problems

Last updated 2 months ago

S

Highly recommend

We typically like to explore new countries on our own but with limited time and so much to see we opted for an Arctic Adventure 3-day tour of Iceland The trip was perfect from start to finish Easy pickup to start the tour - comfortable bus and the most amazing tour guide Francois It was well planned out and every day was perfect There were 18 of us on the bus and 9 of us became friends over the short 3-day period While Iceland itself is an amazingly beautiful place Francois made it extra special Highly recommend
A

One day trip to stunning Landmannalaugar

We had a great trip to Landmannalaugar with Arctic Adventures It was well organized and the guides was super skilled helpfull and informative Our guide Matt took us on a beautiful hike in the incredibly beautiful surroundings - he seemed to know everything about the area and was also really fun to be around If you are in Iceland during summertime make sure to experience the highlands The costumer service of Arctic Adventures was also super helpful to us We booked through Get Your Guide to begin with and that caused us a lot of trouble Therefor I can highly recommend you to book directly through Arctic Adventures instead
M

The absolute BEST Icelandic experience

I went on the snorkelling tour and it was absolutely the coolest experience I ve ever had We had a lovely driver named Storm who picked us each up from our hotels hostels to drive us to the National Park He was very chatty and friendly had lots of information about Iceland and Reykjavik and also introduced us to some Icelandic music The actual snorkeling part was so well organised and the guides were fantastic my group had Matt looking after us and he was amazing Absolute highlight is photos being included in the ticket fare Photos aren t always important but it really was for this instance Highly highly highly recommend
S

Glacial Wonders

Myself and 2 friends booked the Glacial Wonders trip which was 4 hrs long Our guide Wojciech was absolutely brilliant he guided the trek at a perfect pace and ensured everyone was safe and looked after well The trip itself was beautiful the initial walk to the glacier was scenic and once we got onto the glacier it was even more beautiful It s the perfect trek for a taster and also if you re tight on time
E

Worth the 10 hour round trip drive

Considering the month we were visiting and the nature of a changing climate we were happy to just be walking on the glacier This in itself was thrilling and humbling The opportunity to see and move into actual ice caves and tunnels was incredible and exceeded expectations Helga was lovely and really patient we could have spent the whole day wandering around the landscape Despite other tours it never felt crowded or rushed Great communication from the tour operator and the booking was easy to make The meet point clearly signposted and the parking area easy to find
C

This was a great walk on the classic trail

This was a great walk on the classic trail with great variety of landscape and terrain mountains glacial and river plains flowery woods and snow fields Weather to match sun wind snow and rain but always impressive and beautiful Excellent guide Arnithor looked after us well and gave us the flexibility to walk as we preferred The huts were warm and well appointed nightly visits to the facilities in another hut meant a chance to see 24 hour daylight After the main trail some excellent walking up to the heights and down to the river again An excellent tour One item worth bringing in addition to those recommended are binoculars
T

Unbelievable hike with a fantastic company

We took the 6 day trek on the Laugavegur trail with Arctic Adventures and it was amazing from start to finish The trail itself was stunning but was elevated to another level by our guide Hjalti who was so knowledgeable about the area and the history We all learned so much and had a fantastic time The meals were delicious e g BBQ salmon pasta bolognese lamb soup and we all ate until we were completely full each day Everything ran like clockwork and I am already planning my next trip with them to do more trails in East Iceland If you are considering doing this trip just book it - you won t regret it
J

We did the skidoo tour on the

We did the skidoo tour on the Langjokull with a pick up and drop off in Reykjavik Brilliantly organised Well explained A superb experience Only comment would be the group goes at one speed fast so be prepared for that as it is more about speed than soaking up the experience The stop at the glacial lake allows you to take it all in All in all an unforgettable experience
L

Exceptional experiences

We did a three-day tour with Pascal of the golden circle and the south including Katla ice cave as well as a one da tour called black and blue which included a lava cave and snorkeling in the Silfra I could not recommend this company and our tour guide pascal enough Everything was perfect and magical The views took our breath away Exceptional experiences
A

Extremely patient guides with old

Extremely patient guides with old people knowledgeable and funny

About Adventures

Arctic Adventures is an adventure tour operator based in Iceland offering various activity tours around Iceland. Established in 1983, we specialize in hiking, rafting, snorkeling, snowmobiling and much more.

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Frequently Asked Questions

Arctic Adventures offers multi-day tours, day tours, private tours, and self-drive tours.

Featured activities include glacier tours, ice cave tours, snorkeling tours, Golden Circle tours, hiking and trekking tours, and wildlife experiences such as whale watching.

Tours are available across the South Coast, Snæfellsnes Peninsula, the Highlands, Westfjords, and locations around Reykjavik.

Small group tours, with groups typically ranging from 6 to 19 participants, ensure a personalized and high-quality experience with expert, certified guides.

Yes, Arctic Adventures frequently runs promotional deals, including significant discounts on summer tours, with limited-time offers such as reduced rates for June and July tours.

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About Adventures

Arctic Adventures: Iceland’s Premier Tour Operator

Arctic Adventures is Iceland’s largest adventure tour operator, offering group tours and Icelandic holidays designed for travelers seeking unforgettable nature experiences. With over 40 years of experience, the company specializes in creating memorable journeys through Iceland’s wild landscapes. The official website, adventures.is, serves as a central hub for discovering and booking a wide variety of adventure tours across the country.

Diverse Tour Offerings and Activities

The company provides a comprehensive selection of tours and activities, allowing visitors to engage with Iceland’s most iconic natural features. Key tour categories include glacier hiking, ice cave exploration, snorkeling in the Silfra Fissure, and Golden Circle sightseeing. Specific tour types are tailored to different interests and durations, from single-day excursions to extensive multi-day adventures.

  • Adventure Tour Types:Options include multi-day tours, day tours, private tours, and self-drive tours, catering to various travel styles.
  • Featured Activities:Popular choices are glacier tours, ice cave tours, snorkeling tours, Golden Circle tours, hiking and trekking tours, and wildlife experiences such as whale watching.
  • Regional Focus:Tours are available across diverse regions, including the South Coast, Snæfellsnes Peninsula, the Highlands, Westfjords, and locations around Reykjavik.

Special Offers and Travel Information

Arctic Adventures frequently runs promotional deals, including significant discounts on summer tours. These offers are prominently displayed on the website, encouraging travelers to book during peak seasons. The site also provides extensive travel resources, including detailed guides on Iceland’s weather, the best times to visit, packing lists, and information on phenomena like the Midnight Sun and the Northern Lights.

  • Seasonal Deals:Limited-time offers, such as reduced rates for June and July tours, are regularly updated to provide value for budget-conscious travelers.
  • Educational Content:The blog features articles on topics like hiking, puffin watching, climate, and solar eclipses, helping visitors plan smarter and safer trips.
  • Customer Support:The company offers daily support with a dedicated team available seven days a week, along with specific contact lines for general inquiries and private tour planning.

Company Credentials and Focus

Arctic Adventures emphasizes its position as a leading, award-winning operator committed to sustainability and responsible travel. The company highlights its use of expert, certified guides and its focus on small group sizes, typically ranging from 6 to 19 participants. This structure is presented as a way to ensure a personalized and high-quality experience for all guests exploring Iceland’s natural wonders.