Adventures Reviews

Arctic Adventures | Small Group Iceland Tours & Adventure Holidays

adventures.is
3.87
90 reviews
Great Rating
Based on 90 user experiences

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Rated 3.87 out of 5 by 90 Happy Customers

66.7%
2.2%
4.4%
4.4%
22.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 90 reviews

The majority of reviews for Adventures are highly positive, with customers praising the knowledgeable and friendly guides, the quality of glacier and ice cave tours, and the overall organization. A significant number of guests highlight specific tours like glacier hikes, snorkeling, and the Golden Circle as fantastic experiences. However, a substantial portion of reviews detail serious issues with Arctic Adventures, including alleged false advertising, refusal of refunds for canceled tours, poor communication, and unprofessional conduct. These negative reviews report financial loss and distress, indicating a major conflict between the company’s practices and customer expectations. The overall experience is therefore split between exceptional tour delivery and systemic business problems.

What customers love
  • Knowledgeable guides
  • Glacier tour quality
  • Ice cave experience
  • Great organization
Common concerns
  • Refund issues
  • False advertising
  • Booking problems

Last updated 2 months ago

L

GREAT GREAT ADVENTURE SNORKLING IN SILFRA

SNORKLING IN SILFRA Where the tectonic plates collide is a crack that we snorkeled in with the competent and incredibly skilled guide Kris The experience was unparalleled - fantastic Kris was very attentive to safety and the movement of the participants in the cold water If you are looking for an adventure out of the ordinary - then take this trip
S

Glacier Hiking is Amazing

The hike was one of the greatest experiences of my life and the views were like nothing else in the world It was an afternoon hike in the winter so the sun hit its peak right as we got to the top of the glacier and the main character hero moment was priceless The guide showed us how to climb ice walls at 90 degrees using special climbing ice axes The guide was amazing he clearly knew the glacier incredibly well and was very helpful and informative as we hiked the glacier Definitely dress warmly for winter hiking I rented boots which was a great choice because of the amount of snow
C

Epic Iceland

So grateful to Arctic Adventures for making our journey to Iceland a trip that we ll never forget Our guide Soli was extremely friendly knowledgeable and experienced in delivering an exceptional experience for us on tour Great value for money and memories that will last a lifetime
M

Awesome Adventures

We were just in Iceland for 7 days and did a tour through Arctic Adventures everyday This company does an amazing job from start to finish We loved every day of our trip and because of Arctic Adventures it was easy for us to get in everything we wanted to see Every guide was great to work with and super knowledgeable I highly recommend you use them for all of your tours and bookings for Iceland
E

We did the Ice Lagoon Adventure Tour

We did the Ice Lagoon Adventure Tour zodiac boat tour of Glacier Lagoon in Jokulsarlon in early September and it was amazing Tamara was our guide and she was was wonderful so knowledgeable and fun She shared a lot of interesting insights about the science history geology and physics behind the glaciers the ice and climate change We also appreciated how Tamara looked at the ice sculptures with an artist s eye Her passion for the ice and the environment was infectious
S

A Perfect Introduction to Iceland

The 3 day golden circle and south coast tour was fantastic and a great introduction to Iceland Pickup from bus stop 12 was easy and on time Our guide J i was fun helpful and very knowledgeable providing us with lots of information about the places we visited as well as plenty of ad-hoc details during the journeys We saw so many beautiful places everywhere you looked was like a postcard picture For me the glacier hike ice cave and glacier lagoon were the highlight Things I had never seen or done before The hotel accommodation for the 2 nights was in a beautiful remote location It was simple but clean comfortable and warm with everything you needed The food in the restaurant was lovely as were the staff and a great place to relax in the evenings and get to know our fellow travel companions with a drink or two We were also lucky with the weather on the first night and clear skies meant we were able to see the northern lights from outside our rooms After 3 days it was sad to part with everyone but it was a great way to start our holiday and I can highly recommend this trip I hope to return one day and maybe do the 7 day trip next time
C

Three great excursions with Arctic Adventures in Iceland

We went on three great excursions with Arctic Adventures in Iceland and loved it However the Landmannalauger Hike was a bit more extreme and more like mountain climbing than what we anticipated If you are a bit afraid of heights like me I would suggest going on a different more easy hike The guides were lovely on all three trips and they also helped the ones of us who were a bit slow and afraid on the hike which I really appreciated
A

The tour was excellent and one of a

The tour was excellent and one of a kind experienced We would like to commend the knowledge and experienced of our lady tour Driver name Byorg as I remember her way of handling the tour from safety keeping the whole group alive all the time abble to answer all questions about the tour is a very plus factor she is definitely a preciously high valuable gem of the tour company Keep up the excellent job guys highly recommended two thumbs ups
A

Amazed by Arctic Adventures

I choose Arctic Adventures for the second time because the first was absolutely amazing and I knew that I would go without fail Anna was our tour guide of the day and she was absolutely adorable a lot of chatting always on point and she was so prepared and the tour was organised very well So there s nothing to improve they re just perfect
E

7 days around Iceland

This guided tour around Iceland was very well organised with a friendly helpful and knowledgeable guide The minibus was comfortable with Wifi and the hotels in the evening of good standard We saw all the major touristic sites and also some less well known and it was very interesting to have some extra little anecdotes or facts I would recommend using Arctic Adventures

About Adventures

Arctic Adventures is an adventure tour operator based in Iceland offering various activity tours around Iceland. Established in 1983, we specialize in hiking, rafting, snorkeling, snowmobiling and much more.

United States

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Frequently Asked Questions

Arctic Adventures offers multi-day tours, day tours, private tours, and self-drive tours.

Featured activities include glacier tours, ice cave tours, snorkeling tours, Golden Circle tours, hiking and trekking tours, and wildlife experiences such as whale watching.

Tours are available across the South Coast, Snæfellsnes Peninsula, the Highlands, Westfjords, and locations around Reykjavik.

Small group tours, with groups typically ranging from 6 to 19 participants, ensure a personalized and high-quality experience with expert, certified guides.

Yes, Arctic Adventures frequently runs promotional deals, including significant discounts on summer tours, with limited-time offers such as reduced rates for June and July tours.

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About Adventures

Arctic Adventures: Iceland’s Premier Tour Operator

Arctic Adventures is Iceland’s largest adventure tour operator, offering group tours and Icelandic holidays designed for travelers seeking unforgettable nature experiences. With over 40 years of experience, the company specializes in creating memorable journeys through Iceland’s wild landscapes. The official website, adventures.is, serves as a central hub for discovering and booking a wide variety of adventure tours across the country.

Diverse Tour Offerings and Activities

The company provides a comprehensive selection of tours and activities, allowing visitors to engage with Iceland’s most iconic natural features. Key tour categories include glacier hiking, ice cave exploration, snorkeling in the Silfra Fissure, and Golden Circle sightseeing. Specific tour types are tailored to different interests and durations, from single-day excursions to extensive multi-day adventures.

  • Adventure Tour Types:Options include multi-day tours, day tours, private tours, and self-drive tours, catering to various travel styles.
  • Featured Activities:Popular choices are glacier tours, ice cave tours, snorkeling tours, Golden Circle tours, hiking and trekking tours, and wildlife experiences such as whale watching.
  • Regional Focus:Tours are available across diverse regions, including the South Coast, Snæfellsnes Peninsula, the Highlands, Westfjords, and locations around Reykjavik.

Special Offers and Travel Information

Arctic Adventures frequently runs promotional deals, including significant discounts on summer tours. These offers are prominently displayed on the website, encouraging travelers to book during peak seasons. The site also provides extensive travel resources, including detailed guides on Iceland’s weather, the best times to visit, packing lists, and information on phenomena like the Midnight Sun and the Northern Lights.

  • Seasonal Deals:Limited-time offers, such as reduced rates for June and July tours, are regularly updated to provide value for budget-conscious travelers.
  • Educational Content:The blog features articles on topics like hiking, puffin watching, climate, and solar eclipses, helping visitors plan smarter and safer trips.
  • Customer Support:The company offers daily support with a dedicated team available seven days a week, along with specific contact lines for general inquiries and private tour planning.

Company Credentials and Focus

Arctic Adventures emphasizes its position as a leading, award-winning operator committed to sustainability and responsible travel. The company highlights its use of expert, certified guides and its focus on small group sizes, typically ranging from 6 to 19 participants. This structure is presented as a way to ensure a personalized and high-quality experience for all guests exploring Iceland’s natural wonders.