Aelfriceden Reviews

I ordered a shirt in the wrong color

I ordered a shirt in the wrong color and I asked them if I could change it to a different color They responded really quickly and changed the order with no trouble It s very easily accessible and helpful

I had accidentally put the wrong name

I had accidentally put the wrong name on my order I sent an email in and they immediately helped me with my issue and fixed the information I can t wait to receive my items

Their customer service is amazing

Their customer service is amazing I accidentally ordered the wrong item and they were more than helpful to change my order Thank you

Great customer service

Great product and great customer service I needed to change the size of an item after my order was already being processed The customer service team responded very quickly and made the change I requested

I ordered the wrong size sweater for my

I ordered the wrong size sweater for my daughter and I immediately emailed customer service regarding my error and if they could change it to the correct size before it got sent out They responded within the hour and was told they forwarded my issue to their team After a few more hours I received a confirmation stating they have made sure the correct size will be shipped Very satisfied and for sure will be a repeat customer

Awesome customer service

Awesome customer service After I placed my order I needed to change the shipping address as I m worried it wouldn t arrive on time for Xmas Got a response that they are on it after I wrote to them in an email On instagram they also said they ve read my email request So I know it s a real response not an auto response

Quick and Helpful

They answered quickly in less than 5 hours and were able to change the size of one of the items I ordered before it got shipped They communicated clearly and transparently

Customer service

I m still waiting for my cloths to get to me but just wanted to share about the costumer service I had ordered a wrong size and emailed them minutes after cause I was freaking out They got back to me quicker than I thought they would and updated it to my preferred size I fr fk with their customer service they do an amazing

Excellent customer service

Excellent customer service I accidentally picked the wrong size and by talking through the chat function my order was changed in 10 mins Thank you very much