Alexanderhall Reviews

Expert Mortgage Advice | Alexander Hall

3.90
107 reviews
Great Rating
Based on 107 user experiences
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T

Good service generally speaking

The process was fairly straightforward and I thought that the brokers did a good job of narrowing down potential lenders based on my particular circumstances The overall time from offer acceptance to mortgage offer was about five weeks I sometimes felt like the actual work of the mortgage lender was a bit opaque and I only received copies of documents such as the lender s valuation when I asked for them
Z

Prompt reply and knowledgeable service

Good service generally speaking Quick on response and takes charge One thing I want to mention is that on the first I was told I could get lower rate which turned out not to be the case Perhaps through research needs to be done prior to submitting offer email Also there were a lot of exchange of emails which could really have been done with one or two Having a list of things with their template or guide would be nice
S

Great service and amazing patience

Great service and amazing patience
M

Life cover

Sensible advice helpful service would use again
G

Help finding a Mortgage

The first experience I had with Alexander Hall unfortunately didn t go so well the contact I had left the company and no followup contact before a while however when I got in touch a month after for a different project property the new contact i had has been brilliant and super responsive for the whole duration of the process
G

Recommended by a friend

Recommended by a friend overall organised and helpful with evaluating mortgage lenders although at times it was difficult took some time to get response or update
E

We are grateful for all the support all

We are grateful for all the support all throughout the processing
M

It was a fairly good experience

It was a good experience But it might be better to get responses faster
R

Excellent service after a shaky start

Initially a bit disappointing with the first point of contact we had - was a bit slow and promised a responses by a certain date but didn t deliver Complained about this and got quickly assigned to Chris who has been excellent throughout Very helpful and answers questions in a very clear way for first-time buyers He has been responsive and diligent in chasing our lender Chris has been reassuring when there were points our mortgage offer looked in jeopardy Also worth noting as we never saw this advertised that Alexander Hall waive their fee for NHS staff That said for the service we got from Chris I would have been happy to pay full rate
L

Alexander Hall

Alexander Hall were very thorough with their entire process from the the start to end Alexander Hall assisted advising me with my mortgage whilst also reviewing my current situation to ensure I was sufficiently covered in the event anything should occur and covered all avenues They were very professional and I would recommend to anyone looking for a new mortgage over moving house

About Alexanderhall

Alexander Hall mortgages. Expert mortgage advice tailored to you from an expert London mortgage company. Search for the best mortgage deals, buy-to-let mortgages, remortgage rates or use our online mortgage calculators to find out how much you could borrow with London's mortgage broker, UK.

United States

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