Amazon Reviews

Amazon.de: Günstige Preise für Elektronik & Foto, Filme, Musik, Bücher, Games, S...

3.54
137 reviews
Great Rating
Based on 137 user experiences
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A

Difficulty adding a new Delivery address to complete purchase

I have been UNABLE to add a NEW DELIVERY address website keeps looking for a German Eircode to include in an Irish address Consequently I have been prevented from completing a purchase on Amazon the past 3 days It s been absolutely frustrating I ve missed the date for which I wished to purchase a gift There was no obvious place to contact to voice my problem Other people have had the same experience
G

I don t enjoy buying on this platform

I don t enjoy buying in this platform I had problems with SEVERAL orders AMZ never responded taking care of customer I m talking about canceling orders changing prices on same products delivery delays up to 30 days Nope never get a positive or caring answer Even talking to a person it seems to be chatting with a bot
A

They used to be good until almost a

They used to be good until almost a year ago but they have become very unreliable by using multiple inefficient shipping companies at the same time for different items in one single order Items often are not delivered on time and they couldn t care less about customers time and convenience it has become very inconvenient to shop from them Will never use them again
C

Airnee s partnership with Amazon is joke

Airnee s partnership with Amazon is a joke You order with no way of knowing airnee will be your shipper Ordering to a business address Too bad They will try to deliver it in the middle of the night when the building is closed and then send it back canceling your order Enormous waste of time for business customers I ve ordered from Amazon for 25 years and this situation in Denmark makes it the worst online option I Denmark right now My calls to 5 desperate amazon employees were all helpless and hopeless to simply get me my packages What is going on
S

We are about to lose 740 euro because

We are about to lose 740 euro because amazone de is a big scam In december we bought from Amazon 2 iphones sold by amazon bot a third party shady seller We bought an Iphone 14 pro and an Iphone 14 plus We live in Romania so we receied the first package after 2 weeks It should have been an Iphone 14 plus or this is what the awb said Actually it was a small box of christmas lights We contacted amazon and made a return request Next day we gave the return package to the delivary guy This was on the 9th of December 2023 So far Amazon didn t gave us any refund told us that the package is lost and there is nothing we can do about it We called and emailed everyone and everyone is saying that the package got stuck somewhere in Germany Unfortunatly no one from Amazon de understand anything because we only get people from India that have less than 1 neurone and ether they don t want to help us or not understand the gravity of the situation So far nothing has been resolved and we are -740 euros At some point probably we will start legal actions because we ren out of patience Moral of the story Don t order from Amazon de because it is a big Scam
M

Damaged goods and lying customer service

I ordered some cat food The cans arrived dented and damaged They refunded the cans and promised free postage for the next order when it arrives I made a new order and got back to them like I was requested But it was a lie I keep ketting the answer you got wrong information from us we don t give you free postage sorry we promised it earlier but we can t help you So they just plainly lied about free postage and the customer service is really bad - just copy-paste answers So first I get poorly packed damaged goods and then an unkept promise to have my next order postage free I will never make another order from them and I don t recommend this cheating store to anyone else either
T

Not buying with Airmee carrier services

Not buying with Airmee carrier services ever again Dear Amazon deI cannot choose which national carrier you use but this time you have pursued low cost to the detriment of functional delivery services When I order several items which make up an expensive purchase for me I do NOT want the package left outside SOMEONE ELSE S DOOR or for that matter LEFT OUTSIDE MY DOOR And I don t care if there is a photo of the package after it is put down It is just lying there for anyone to pick up You don t let me choose the carrier so I can t buy from you anymore Have you gone completely mad Would you as a company accept expensive items left outside your door with no delivery hand-over from the carrier to any actual person And if not why on earth should I
P

Premium Shipping Maybe the term Economy Shipping with Luck would be more the term

We ordered a Tupperware product and selected PREMIUM SHIPPING with a delivery date But the product was NOT DELIVERED on the date promised Amazon de blames DPD for the failure But they do nothing to get it delivered on the next work day So they make a purchase contract take the money but do not deliver on time That has nothing to do with premium shipping And the customer service just tells us to wait another week What a disaster
H

Wake UP

When returning a purchased product - Amazon de sit on the return approved and documented received parcel in until now - MORE THAN A WEEK - WHAT IS GOING ON Have you already fired all your personal and replaced them completely and now depending on AI and other stupid robots to handle your sorry business
Z

Amazon de outsmart me this is unfair

am really dissapointed with Amazon de l paid for items l bought in december 2023 and according to Amazon de they said am surpose to pay in addition 31 63 for Amazon Weihnachtabrechnung 2023 normally they are surpose to write me email or send me letter to remind me but l did not receive any message in the app nor email or warning letter all of a sudden l received 2 warning letters on the 04 03 2024 from Riverty Amazon that l should pay 36 46 and on the 05 03 2024 l received Email from Inkasso that l should pay 55 00 that they ve increase almost 20 because Amazon de forwarded it to them is obvious they wrote the Mahnung letter in Feb 2024 and kept it till march 2024 before they send just to extract money from me This is Fishy and unfair total unacceptable l will surely unsubscribe from Amazon de to avoid any future inconvinient

About Amazon

Entdecken, shoppen und einkaufen bei Amazon.de: Günstige Preise für Elektronik & Foto, Filme, Musik, Bücher, Games, Spielzeug, Sportartikel, Drogerie & mehr bei Amazon.de

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