Amazon Reviews

Amazon has been pretty good in all honesty but then one thing can go horribly wrong and it leaves such a bad taste in your mouth Thing is they to big so they don t care I ordered some hair stuff and it was obviously free delivery I buy alot from there so when I hit buy I didnt think anything A few days later nothing came so I looked at my order and it said coming alot later Ah ok fine whatever Then I looked again and I saw a 9 buck item was costing me 32 bucks WHAT Apparently it shipped from the UK but this was not what I ordered I ordered the item for next day Amazon made a mistake and refuses to fix it Soooo what can be done now Absolutely nothing Way to big to care about 1 person and their mistake Such a shame but wakes you up real fast Customer support act like they care the amount of sorries I had to read was crazy They mean nothing All ends at a brick wall

Ordered a Google pixel 7a and its accessories case screen protector They were shipped separately so I received the accessories within the promised delivery time but not the phone It s been 12 days past the last day they promised to deliver on and I still have no phone The tracking from the courier Posti Finland has not been updated since May 25 Their customer service keeps telling me to wait and be patient without telling me when I ll get it or where it is even I wouldn t have bought from them if I knew it would take this long

I was normally very happy with ordering receiving When there were problems the service was mostly okay if you got a telephonist which is able to speak your language fluently otherwise it was mostly a hassle And this is getting downwards more and more But one of the worst new behaviours is raising the prize for prime when at the same time cancelling the free credit-card with bonus-point-earning feature Have been a prime member for years now with thousands of bucks spent but cancelling the service now as it s not worth it any more You earn enough Mr Bezos So don t go on like that or you will loose more of your best customers in the end

Overall I am rather disappointed by Amazon during the recent years Most of the articles on sale come from China and are - on average - monkey products manufactured from cheap materials Of course I do understand that this is more profitable for them it enables them to sell at 75 of the price of a European product at a time when they pay to the Chinese manufacturer a tiny fraction of the price i e peanuts they would pay to a European one The difference goes to their pockets Their customer service for English speakers is a disaster I usually buy from Amazon Germany Each time I write in English my messages are sent to other countries and the answers are generic or simply wrong For the sake of example I had asked once about the importation tax to Switzerland on articles bought from Amazon Germany above the price of about 65 Euros Amazon claims that the VAT depends on the country of destination The Indian who replied to my message recommended that I could go ahead with the purchase and I should not worry about the importation tax As if he had any idea about taxation in Switzerland I did not buy because I knew that the information was simply wrong Amazon adjusts the VAT depending on the land from which the purchase originates but DOES NOT pass the corresponding amount to the relevant authorities in that land Simply put if I buy an article from Amazon Germany VAT about 20 and import it to Switzerland VAT 8 1 Amazon Germany will add the Swiss VAT to the original price and KEEP the 8 1 VAT They WILL NOT pass the 8 1 VAT to the Swiss customs This implies that I am bound to be taxed by the Swiss customs if I am not careful enough with the price of the imported goods there is a clearance limit for the value of such items in Switzerland equivalent to a VAT of 5 Fr There are NUMEROUS other examples of erroneous answers from their customer service i e from people who have neither the knowledge nor the interest On the other hand when I ask in German my question is processed in Amazon Germany the answers I receive this way are a lot more reliable and the people generally know what they are talking about Another grudge I have against Amazon is that they do not accept ALL assessments of products in their database I have seen this several times When an assessment is good it is accepted When an assessment is bad they will try to find excuses for rejecting it In reality they do as they please As a rule I mean what I say and I say what I mean When I say that a product is crappy I do mean it By uploading such an assessment I intend to protect other customers and assist them with making the right decisions I wrote once that a Chinese product was crappy and that it should not be sold on Amazon I fully meant it They rejected my assessment because it contained a link to another product When I removed that link they rejected it without giving any reason All assessments good or bad express personal opinions and should be accepted per se in case of verified purchases This is the opinion of a customer who buys from them for the last two decades and considers calling it a day E Matsinos

Amazon is usually great when shopping items and when they are fulfilled by Amazon But Shopping items from other stores who sell on Amazon is terrible Almost Impossible to return those goods and they charge a lot for return shipping labels Amazon should really stop allowing other sellers on Amazon and do everything by them self

Good platform - would be a 5Delivery service really incredibly bad - I buy several times per month and service keeps dropping - not knocking or ringing the bell at all - not following any Safe delivery location at all and just dropping packages at front door in the middle of the street - perfect recepie for loosing customers big time - not even a 1 star

I like how they have 50 gift cards sell things under 50 49 90 in my case and then DON T FREAKING ALLOW YOU TO BUY THINGS FOR 49 90 Wow thank you amazon you won t let me buy something I want Fk you amazon now I wasted 50 because I don t want anything else And because this is my first time shopping on amazon i got free shipping

Part of a double order one of which never arrived and was refunded This second item looks like it is going the same way Called today 7th from GLS delivered 1 of 2 cartons this evening Driver said he would call tomorrow re second parcel We shall see but experience gives me no confidence at all that I will get a call and receive the other part of the chair

After Amazon started using Airmee as delivery company it all went down the drain Last delivery they say whew done at 22 05 but I was sleeping and no package Probably just left on the street Last time they said delivered to me despite I was in another country Liked them before ut will have to buy my stuff elsewhere in the future

Amazon de has been the best alternative to Amazon uk after Brexit with a great variety of goods However recently they suddenly decided to send all packages to Denmark with Airmee a company that has no service points and only delivers late in the evening - probably using private persons for the task Drivers many times do not ring the bell and they pretend they can t find the address There are constant Uber-like updates through an App so that you have to stick to your phone to be ready when the driver arrives And when it s about 1 min left in the App it can suddenly jump to another 30 min waiting Very stressful experience Like many others I m simply searching for alternative places to buy than Amazon