Amazon Reviews

Amazon.de: Günstige Preise für Elektronik & Foto, Filme, Musik, Bücher, Games, S...

3.54
137 reviews
Great Rating
Based on 137 user experiences
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L

International Service

So many online store you can find in the website and Amazon is one of the few online shop that can send international but be careful to find the correct and legit seller to avoid being scammed
P

Fast Shipping Easy Refunds - Customer Service Limited

I have been an Amazon customer for quite some time now and have ordered many items from their website The delivery is always fast and reliable and I appreciate the convenience of shopping with them However I have noticed that their customer service seems to have limitations Whenever I have a problem with an order the only solution seems to be a refund or exchange While that is helpful sometimes I need more support and guidance and I feel like the customer service representatives are not always equipped to handle those types of situations Overall I like Amazon and will continue to use them for their fast delivery and wide selection of products but I hope to see improvements in their customer service and website organization in the future
T

I ve made an order

I ve made an order which did not arrive I looked everywhere around my neighboured and could not see it wrote to amazon and they right away refunded me Of course I am was angry that my order got lost but their customer support was at least helpful would give 1 start overwise
J

Amazon s greed

There are some perks to prime but my opinion is you really only get most the advantage if you are shopaholic and even then half the time you get free shopping for being a member shipping free anyway then there s the movies Isn t that part of a TV app subscription no they want theater prices to watch a new movie not buy rent Then you also get all the fees that just pop up on your cc from nowhere just amazon I ve went a year without having a subscription and kept my card off unless I wanted to order because of these charges well I needed something entered a card probably even a different card instantly get hit hit with like a 5 charge for nothing no order yet no sign up and I couldn t have a balance because I only use prepaid cards and pay in full but the part that passes me off most is the show adds for movies like you d normally get with a subscription you subscribe and they want another 20 to watch the movie I ll wait until a less greedy puts it out for free or I ll go to theater and maybe pay afrew more bucks in snacks or maybe tu u will come out with a tv app and continue to gain space on Amazon Chinese or bot they are not greedy
M

Overall Ok

Hello everyone I just want to tell you that I order a phone delivery got late but the product is superb and they gave me good discount
T

Package was not delivered

I ordered a product for my cats from the Amazon de marketplace The package has not arrived after several weeks of waiting Untraceable due to missing carrier name and vague unidentified tracking number The seller Ayem Shop did not respond to my message but Amazon de s customer service did They refunded my money within a week of my claim These stars go to Amazon customer service I can t give five stars though after all I didn t receive my order Amazon could go through Customer Reviews and terminate contracts with poorly performing sellers
D

Just tiresome

In the last 3 years I had 40 orders with Amazon that went relatively smooth This November out of 3 orders 2 were not delivered even though marked as delivered to the postbox And the 3d one got me two packs of vitamins with a super-short best-before date and a lotion that smelled like it s already expired I had to contact Support several times wasting my time on getting refunds for all these bad luck sequences Never thought shopping online can be such a tiresome lottery
L

I have once again correct and positive

I have once again correct and positive delivery from Amazon De All products meets the expectations the only problem I have is there are a delay in on item Sure I will use Amazon de again
I

mostly items have a good quality

The store is good u can done all ur problems with cancelations or returns easy mostly items have a good quality but big problems with payments methods if u have a girocard there are no way to pay without problems mostly i have to chose another store because of payments problems in Germany there should add a Klarna or PayPAL to make a payments easily i should gave 3 5 stars
D

The productpictures where much better

The productpictures where much better as in reality The parts did not fit at all The product was not usable at all Return initially not possible At the end Amazon offered a pleasant solution

About Amazon

Entdecken, shoppen und einkaufen bei Amazon.de: Günstige Preise für Elektronik & Foto, Filme, Musik, Bücher, Games, Spielzeug, Sportartikel, Drogerie & mehr bei Amazon.de

United States

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