


American First Auto Protect | Vehicle Warranty Peace of Mind, Contact Us
Based on authentic user experiences
Terri
6727 reviews
N/A
1 year ago
Have 2 warranties from this company
Have 2 warranties from this company that ipaid 5000 for Car went in shop end of December that cost 3000 and they said 1570 was covered They were to pay garage but accidentally sent it to me To date I have not received it I call daily to be told it s been sent They hang up on me Threaten to block me and do not return calls or emailsI have reported them to BBB Atty general FTC yelp and Channel 4I have been reading a lot of same complaints We need to unite and get all our monies back
Tony Macri
6727 reviews
N/A
1 year ago
This company is a scam completely fake
This company is a scam completely fake An ASE certified mechanic called to make a claim and they never called back I tried reaching out to them and their email Box was full total scam
Ashraf Ibrahim
6727 reviews
N/A
1 year ago
People don t ever give your money to
People don t ever give your money to them they are scammers they never pay for anything it s not real company they are thieves
syed shamim
6727 reviews
N/A
1 year ago
This American First Auto protect
This American First Auto protect company is total fraud I hope this company someone sued and close immediately and pay big compensation for deceiving lot of people I had extremely disappointed when my car broke down after more than 1 month and more than 1000 miles after got bumper to bumper warranty they rejected after went to repair for small oil leak without in reason saying it was written in fine print Now they block my cell and don t answer or call back i email them too
Angel Scott
6727 reviews
N/A
1 year ago
SCAM LIARS THIEVERY OH MY
I purchased their platinum plan in June 2021 My Lexus check engine light came on and I took it to Lexus dealership Coolant was going into the engine NEVER did it overheat or anything I took it in asap I was told I bought bumper to bumper coverage for anything mechanical or electrical My car has been at the dealership for two weeks Whoever answers the phones are completely unprofessional and narcissistic I keep getting different reasons why they are denying the claim First they tried to say I have a faulty odometer no I drive a lot Then I m told that they don t cover lubricated moving parts what engine in a vehicle isn t full of lubricated moving parts Then I m told I ll get a call Monday and will be walked through the process to get this fixed crickets now I m being told it s not covered cause it s a head gasket issue Lexus said it needs a new engine This business is 100 a scam They may help for some minor part but if you really get into to trouble they run and come up with excuse after excuse They told Lexus they were sending an adjuster in a few days didn t send anyone and didn t inform anyone of anything Stay far away from this thieving company
Nate Nasralla
6727 reviews
N/A
1 year ago
They re a Total Scam Avoid Them
Bought their Platinum warranty last June 2021 and now that my Audi Q5 needs a repair their phone number just runs in a loop with no other way to contact them Turns out this was a total scam Not I m out 2 200 and there s no way to get it back Avoid them at all costs
Tajudeen Badmus
6727 reviews
N/A
1 year ago
BAD EXPERENCE
I was referred to this company by consumer affair and after filling out my info on line I got a call from a man named Colin Green who assured me that the plan they sell is accepted by the repair shop that I use 3000 was drawn from my account the plan is rejected by my repair shop and I m in court to get my money back scam scam scam
Victor Ratz
6727 reviews
N/A
1 year ago
Shady operators in my opinion
Shady operators I bought a warrantee from these people and quickly same day in fact cancelled it The cost was 8700 They refunded 5000 quickly and then proceeded to make excuses that the rest of the refund was already done to my card or that it got rejected and this went on for a couple of weeks I finally told them I would dispute it with AMEX and the rep said Fine and we ll fight the dispute Really I had all the evidence in writing all the BS excuses they gave for the not forthcoming refund Needless to say AMEX Ruled in my favor and I got the remaining 3700 back Really shady way to operate Probably hoping I d forget all about it and 30 days later I d be stuck with no recourse Lord knows what their claims process must be
Roberto Martino
6727 reviews
N/A
1 year ago
Fraud Alert Operation
Everyone who reads this please know that I am a policy owner from American First Auto Protect They are apparently are conducting business in an unlawful manor All the Scam alerts below are correct I have also spoken with Billy and Chase about my claim They also told me and the Dealership where my vehicle is being repaired that they were sending an inspection adjuster to the dealership to review the claim Adjuster never showed two times I have large repair charge around 7 400 I have provided all the proof and evidence of receipts which are paid for the repairs Billy and Chase stopped answering the calls and just hung up on me several times These are bad people I am in the state of California and we have tough consumer laws I am in process of filing a legal suite for damages I have also contact the California department of insurance which is working with me on the case against American First Auto Protect I will update as I get further information But stay away from this company and the people involved I think they are going to get in some big trouble on this one
Willie Mcguire
6727 reviews
N/A
1 year ago
They are crooks
Took my payment I found out they where a scam cancelled within days in writing and they never issued my refund Stay away from this fraudulent company Colin Green is a crook