Anglingdirect Reviews

My AD Plus issue

I had an issue were 3 months previously I d ordered and paid for MyAD plus next day shipping for 1 year It didn t seem to register properly as when I went to place a bait order today it wasn t giving me the right option on shipping I emailed and Cameron dealt with it brilliantly He kept in touch while he dealt with the problem until it all all sorted and I was able to use MyAD plus priority delivery to get my order in time for the weekend Thanks again Cameron

Outstanding service from Angling Direct

Outstanding service from Angling Direct brilliant product and a massive thank you to Kim for all your help regards ian

Replacement of a faulty item

I emailed AD about a problem I had with an item I had bought through them online I wasn t expecting a reply on a bank holiday but Derrick replied within minutes of my first contact with them I was told that I could have a replacement either by going in to my nearest AD store or from the head office Fortunately AD in Hull had one in stock so the whole matter was sorted in less than an hour Brilliant customer service from all concerned

Thank you to Gary sorting out my

Thank you to Gary sorting out my problem my reel had a part missing Did take a wee while to get a replacement but not angling directs fault as the reel had to go back to the manufacturer All in all very happy way angling direct and will still continue to use them many thanks

Whether it is order related or fishing advice - top service

Dealt with Angling Direct for years online and a couple local stores as well never had any problems and the staff have always been super helpful and friendly Whether it is order related or fishing advice - top service

Massive shout out to macauley Angling

Massive shout out to macauley Angling direct newark great service friendly and very knowledgeable your a credit to the store young man see you again

Had few issues very happy with assistance

Had a nightmare due to parcel going missing during delivery no fault of angling direct I also received partial order due to an error on a description on the online website however after corresponding with nathalie this has been quickly resolved for me the missing delivery got resent and arrived safe and sound and the error has been quickly rectified Everything was explained and this agent truly made me feel like was going above and beyond for me throughout this person really is a credit to your company I would be sure to keep hold of this one If you could personally thank Nathalie again for the assistance it would be greatly appreciated Tight lines MR D John

I would like to take this opportunity

I would like to take this opportunity to say thank you I dealt with Jason for a few days regarding my grandsons recent order He was a very professional and courteous young man I am pleased to say the order is now complete Many thanks again Jason

Brilliant Service

I have just returned from Angling Direct Moor Lane Birmingham The Service understanding and professionalism I received was second to none They dealt with a return efficiently helped me choose a new Rod and Reel put new line on my reel and ordered a New Fishing Trolley for me which will be delivered to my Home address tomorrow Absolutely first class service All Credit to the Manager and entire Team Well Done Angling Direct Moor Lane A very very happy Customer who will be returning 10 10