AI Review Summary
Based on 84 reviews
Customers consistently report excellent experiences with Apexlearning, highlighting prompt and helpful support, clear course content, and effective problem resolution. Reviews emphasize the professionalism and efficiency of the support team, particularly agents like Leo, Eric, and Phil. The platform is praised for accessible courses and reliable certificate issuance. A small number of critical reviews mention outdated content or access issues, but the overwhelming sentiment is highly positive.
What customers love
- Helpful customer service
- Prompt response time
- Great course content
- Easy certification process
- Professional support
Common concerns
- Outdated course materials
- Access issues
Last updated 2 days ago
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Gheorghe Jardan
The worst learning platform I ve ever seen They don t supply any educational materials or references which is similar to learning through YouTube
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Dr Paul Richardson
Sooo DISAPPOINTING AET level 3
I totally agree with Georghe from 4 days ago The whole experience is flakey misleading Poor grammar poor syntax misleading subject headings irrelevant portal directioning even Unit 3 is written as Unit 5 No sense is made of expectation or direction to complete the assignments initial chat support could not understand my enquiry spat back standard responses I would have scored only one star today if not for Leo who seemed to understand is looking into my concerns Thanks Leo APEX - SORT THIS STUFF OUT It s makes you look foolish uneducated unprofessional and definitely NOT an ambassador for a teaching organisation OVERHAUL of this module is long overdue
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Lulu999
Disappointed
Purchased 6 online healthcare courses- depth of course is ok but yes there are typos and the automated voice-over is irritating I completed my first course on pain management 5 weeks ago- submitted my assessment and I m still waiting to receive my certification Check on my account and it hasn t even logged the course has been started- let alone completed Disappointed
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MarlowBee
Replies
I ve been trying to find out for around 2 weeks now who my course electrician is accredited by and if upon completion i will be able to apply for jobs and work on the field fully qualified in addition to this is there a practical learning aspect all these questions i need answers to i ve emailed and used the live chat to no prevail help
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Michael O
Why unverified company details
I m studying but disappointed coming here to see unverified additional company details and couldn t easily find your rank on educational ranking Please give verified information on your profile here This will win you more trust from students when checking your company here on Trustpilot
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Sarah Green
I bought a course bundle but have had
I bought a course bundle but have had to get intouchbwith them everytime I ve paid extra for my certificates and transcripts as they are not sending me them When I chased up they sent through email when I paid for hardcopies Just had to contact them AGAIN as I received 2 PDF transcripts but no certificates Think it might be a scam website and not actual qualifications that will do you any good
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Jennifer Weddington
I keep doing research but I am getting
I keep doing research but I am getting confused is apex learning virtual school and this the same company reason I m asking is because I m wanting to know if yall are cognia recognized
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David Barry
I Think courses
I Think the courses are very informative and contain valuable learning and content
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Sarah-Jane Auty
Could be better
The course itself is really informative the assignments are straightforward However getting the results back took much longer and had to request the results
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David Graca
Recently I ve needed it to help to
Recently I ve needed it to help to access my account and my courses Evan made the process stress-free quick and easy within minutes