Archives Reviews

Rip-off merchants

They automatically extend your free-trial without saying that is their practice They even have a web-page saying they are not scammers so there are obviously lots of people saying they are

Joined Ancestry but NOT Archive com

Joined Ancestry but NOT Archive com Was directed there via Ancestry during search Since that date last year they have continually taken money from my Bank Account at 8 95 per month Have no Account with them so it s theft Keep Away

Awful company running a scam where it

Awful company running a scam where it is impossible to cancel a subscription - avoid like the plague I have literally spent months trying to cancel now and despite promises every month from support I keep getting charged

Fraudulent Credit Card Charges

I was just reviewing my credit card activity in order to pay the card today Amazingly I signed up 20 days ago for a 9 99 per month subscription to this website I d never heard of Crooks and scammers

These people will steal your money I

These people will steal your money I canceled 3 days after a free trial still getting billed nearly a year later had to contact my credit card to complain they were already very aware of Archives com can t wait to see their reply

I received a free trial and immediately

I received a free trial and immediately learned that the site failed to produce the record I needed Since they charged my PayPal account it has been a nightmare dealing with receiving a bonafide refund of 77 00 Again I requested this the following day but still my Amex linked to my account has not been credited I have called them multiple times and then was told I needed to contact USA archives or another entity to issue the refund After speaking to them I was told that I again it landed with Archives Please do not allow them to scam you I am ready to write the parent company ancestry com as certainly the customer service is horrible and someone should bring a class action suit for breach of contract to the company I cannot imagine how many people have been erroneously charged spending egregious time and money trying to get some recourse Please be careful Best SG

Would give no stars if I could

Would give no stars if I could cancelled the free trial but they still took money from my account The actual service is useless which is why I cancelled in the first place Avoid like the plague they apparently only exist to take money from people

I tried the free trial but I did not

I tried the free trial but I did not find what I was looking for Every time I tried to cancel my membership to avoid a charge I got a message saying my email was not recognised and I tried to update it and amend my details but the system just kept stating my email was incorrect I then got charged When I emailed Archives to let them know of this fault in their system they apologised for the inconvenience and confirmed my membership was cancelled but my charge is non refundable I am disgusted and am wondering if this was a scam A reputable company would refund money due to their faulty system I would not recommend this company to anyone There was no error with my email

I cannot cancel this subscription

I cannot cancel this subscription The telephone number provided when you go to cancel subscription cuts you off 0800 345 7920 I have tried calling my bank to cancel contacting Archives com online and I can t get into the account to no avail - I m now going to OFCOM