Arrowinsulation Reviews

The information on thire web site is miss leading

Unfortunately I went with this company with the reviews I saw on Trustpilot The guys arrived on time and were friendly enough and got on with the task As I was in my upstairs office and they were drilling holes in the walls to insert the bead insulation I heard a crack and masonry falling inside of the house They had drilled a large hole through the interior wall into the top hall dropping plaster and masonry all over the stairs After using MY plaster filler and tools to repair the hole they proceed to drill a very large hole in the front room for an air vent for the log fire Once they had finished and left it started to rain water was leaking through the vent and down the plaster onto our wooden floor The company sent another team out to replace and repair but again the cheap plastic vent and the sealant they used was not good enough and when it rained again water leaked down from the vent down the new decorated wall onto our newly laid wooden floor In the end I PAID a friend to replace the cheap plastic vent and screw and seal a new metal vent on the inside outside of the house Not a good experience for the large amount of money paid

All work was done OK but could have finished off and tidied up better

Arrived early ready to start Worked efficiently and we re polite and respectful Communication with the company was excellent always someone to answer the phone

It was a rainy day when the installers arrived on time They got on with the job and were friendly and efficient Considering it was a wet day they cleared up well on finishing the job

Surveyor Andy Ayres was very informative and thorough although he didn t see the need for a ventilation vent which the installer thought was necessary 3-bed semi was insulated in 2 5 hours by a single installer who also installed the vent at no extra cost Upper portion of the gable end wall was filled from the front and back minimising the number of holes drilled Fast and efficient service

This company do a good job in a friendly efficient way I would ve given top marks except the surveyor did not make it clear enough just HOW MUCH old debris would float into the rooms specifically the loft and kitchen We would ve covered more items with sheets or tarpaulins been more prepared it was a very very dusty job Even though they cleaned up twice now we still need to be careful moving items in the loft They are still covered

The experience we have had with Arrow putting the bonded bead insulation into our house has been excellent Their communication is fast and very thorough The team who came out to do the survey were very knowledgeable The process of insulating the house was fast and efficient Dan and Frank did a superb job The house already feels warmer Couldn t have asked for a better experience Thank you

From initial enquiry and survey through to installation I ve found Arrow very easy to deal with good communications and accommodating The installation team Lee and Shaun were prompt as promised and were well drilled no pun intended taking a little over 3 hours to do our house 1920 s 3 bed detached 150m2 approx Lee even very kindly patched up a couple of extra holes in the wall for us Before leaving they also had a good clean up of all the areas where they had worked Its too early to tell how much difference the beads have made that ll come in the next cold snap but I reckon the outside walls already feel a tad warmer to the touchI d happily recommend Arrow Insulation to anyone considering having this type of insulation fitted

Good friendly business to work with and courteous installers General delays to our home refurbishment work meant it was 10 months from cavity wall quote to actual install but all done with no fuss and quote honoured Good communication throughout Thank you