Arthuronline Reviews

Nigel is fab and informative

Nigel is fab really helpful and informative Unfortunately my process for trying to book the demo training wasnt a positive experience The first one the system allowed me to book on a Saturday sat for an hour and no one arrived to be told that they dont open Saturday Second session booked no one turned up as trainer was off sick and no one told me Complained and if I am honest Nigel has turned my experience around He called to check I had the link and was on time Really patient knowledgeable and nothing was too much trouble Has also said he s happy to have questions and queries asked and he s not always available straight away but will always come back to me So reassuring We are also going to have more sessions in the future Thanks Nigel you have been amazing and restored my faith

Brilliant property management and support

We have used Arthur since starting our property management company in 2018 and the software has improved massively in that time Really happy with the quality of the product and support Nikoleta is our dedicated contact and is nothing but helpful and supportive and Kevin has been fantastic with helping us with bespoke reports which have saved us countless hours - cannot recommend them enough

I recently had a query on a reporting

I recently had a query on a reporting item which was resolved super quickly by Kevin Paul Jangum He listened to my requirements and customised a report for me that captures all the information in needed The service he provided was fantastic I m a very happy customer Thanks Kevin

excellent customer service

Every time I deal with this company I am impressed with their customer service All staff are very well trained and efficient Quick often instant response times make life much easier Thank you Arthur Team

Fantastic response from start to finish

Fantastic response from start to finish thank you Kevin not being able to run our reports on time would have caused a lot of issues for us as we enter into our reporting period - all avoided with your help very professional service

Getting there - good system - I like it more and more each day

We have just migrated to Arthur from Tilt and I have initially found it very overwhelming as this system is SO much more complicated I have only been using it for 2 weeks but it is a user-friendly system Complex but good Many many thanks to Rayan he was EXCELLENT Really friendly patient and really cares to deliver a great support and customer care Thank you again Rayan I am sure I am not done yet so expect a few more calls emails from me -

Nigel Asamoah brilliant

Nigel Asamoah has been incredibly helpful always going above and beyond when Ive needed assistance and responding very quickly when its been needed Nigel s onboarding explanations and walk throughs have helped massively in understanding the system and its functionality

Great Advice and Guidance by Rayan

Great advice and guidance by Rayan Crammed the whole tenant onboard process into a brief Zoom meeting and recommended the most suitable way for my business size structure Very helpful I will be back in touch in the future Thank you