


Property Management Software - Arthur Online
Based on authentic user experiences
Kathryn Doran
6736 reviews
N/A
10 months ago
Rayan was excellent
Rayan was excellent The training he provided us with was very informative and helped us a lot He was very thorough and answered all of our questions The Arthur team are always on hand to help out Would highly recommend Arthur and booking in with Rayan for your training and tutorials
HO
6736 reviews
N/A
10 months ago
I have recently started using Arthur
I have recently started using Arthur and it is full of so many great things but it can be quite daunting to new eyes Nikoleta Tsiliviti has been so patient and understanding with her help and advise over the last month such a credit to the company
MJB
6736 reviews
N/A
10 months ago
Nigel is fab and informative
Nigel is fab really helpful and informative Unfortunately my process for trying to book the demo training wasnt a positive experience The first one the system allowed me to book on a Saturday sat for an hour and no one arrived to be told that they dont open Saturday Second session booked no one turned up as trainer was off sick and no one told me Complained and if I am honest Nigel has turned my experience around He called to check I had the link and was on time Really patient knowledgeable and nothing was too much trouble Has also said he s happy to have questions and queries asked and he s not always available straight away but will always come back to me So reassuring We are also going to have more sessions in the future Thanks Nigel you have been amazing and restored my faith
Mike
6736 reviews
N/A
10 months ago
Brilliant property management and support
We have used Arthur since starting our property management company in 2018 and the software has improved massively in that time Really happy with the quality of the product and support Nikoleta is our dedicated contact and is nothing but helpful and supportive and Kevin has been fantastic with helping us with bespoke reports which have saved us countless hours - cannot recommend them enough
Heidi
6736 reviews
N/A
10 months ago
I recently had a query on a reporting
I recently had a query on a reporting item which was resolved super quickly by Kevin Paul Jangum He listened to my requirements and customised a report for me that captures all the information in needed The service he provided was fantastic I m a very happy customer Thanks Kevin
Tracey Downs
6736 reviews
N/A
10 months ago
excellent customer service
Every time I deal with this company I am impressed with their customer service All staff are very well trained and efficient Quick often instant response times make life much easier Thank you Arthur Team
Caroline Crump
6736 reviews
N/A
10 months ago
Fantastic response from start to finish
Fantastic response from start to finish thank you Kevin not being able to run our reports on time would have caused a lot of issues for us as we enter into our reporting period - all avoided with your help very professional service
Ramona Sebastian
6736 reviews
N/A
10 months ago
Getting there - good system - I like it more and more each day
We have just migrated to Arthur from Tilt and I have initially found it very overwhelming as this system is SO much more complicated I have only been using it for 2 weeks but it is a user-friendly system Complex but good Many many thanks to Rayan he was EXCELLENT Really friendly patient and really cares to deliver a great support and customer care Thank you again Rayan I am sure I am not done yet so expect a few more calls emails from me -
Ed S
6736 reviews
N/A
10 months ago
Nigel Asamoah brilliant
Nigel Asamoah has been incredibly helpful always going above and beyond when Ive needed assistance and responding very quickly when its been needed Nigel s onboarding explanations and walk throughs have helped massively in understanding the system and its functionality
James Ross
6736 reviews
N/A
10 months ago
Great Advice and Guidance by Rayan
Great advice and guidance by Rayan Crammed the whole tenant onboard process into a brief Zoom meeting and recommended the most suitable way for my business size structure Very helpful I will be back in touch in the future Thank you