Artlist Reviews

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artlist.io
3.63
129 reviews
Great Rating
Based on 129 user experiences

Rated 3.63 out of 5 by 129 Happy Customers

46.5%
13.2%
12.4%
12.4%
15.5%
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AI Review Summary Based on 129 reviews

Artlist receives consistent praise for its music library quality, customer service, and suitability for creators, with many users finding the content vast and helpful for professional projects. Conversely, recurring complaints focus on expensive pricing, difficult cancellation processes, and issues with website functionality and billing transparency. Some users also report problems with copyright claims on downloaded tracks and misleading onboarding.

What customers love
  • Great customer service
  • Large music library
  • High quality music
  • Helpful support
  • Easy to use platform
Common concerns
  • Expensive pricing
  • Difficult cancellation
  • Copyright claims
  • Billing issues
  • Poor website performance

Last updated 2 days ago

O

They will charge you even with a free

They will charge you even with a free trial I was not ready to commit for a full year before I could even see the songs you have Fortunately I got quickly refunded by customer service I will do more research before I activate again
L

Love hos simple the licens is

Love hos simple the licens is only problem is the insanely slow loading of the songs
E

Great content but cancelling is unnecessarily difficult

Artlist has great creators and content that I really loved and enjoyed but I m finished using their services now and spent a good hour of my time trying to figure out how to cancel my subscription looking for the cancel unsubscribe button I ended up having to google it to find the solution because the platform really doesn t advertise where it is and they don t even let you do it Really Artlist In this day and age You are unable to cancel your subscription through the website and must WRITE and ask them personally So I wrote to them asking them to cancel my annual subscription and got a reply saying Our customers are our top priority and we promise to follow up with you as soon as we can It may take up to 6 business days for us to reply due to a high volume of requests Luckily it s an account I use for business and I ll make the most of my license going for another year but honestly those days and dollars matter and it seems very sneaky and dishonest that you are unable to cancel the service on their website If you re that keen to hold customers hostage then just add a double-check popup saying are you sure you want to cancel your account and offer the option to downgrade to a cheaper subscription or something before letting them go Not cool
I

they charged my card but they stil

they charged my card but they stil havent activated my subscription Offcourse their customer service wont reply to that yet
B

I ve tried Artlist for a year

I ve tried Artlist for a year subscription and it wasn t bad Decent selection of music However Artlist will automatically renew your subscription of 200 without your Authorization and the Artlist site is no help at all on this issue All you get is a message that states You can easily cancel your subscription through your Paypal account Which is anything but easy The paypal site is not clear on how to cancel the subscription let alone get a refund forcing you to contact customer service This becomes a whole other problem and in which you must wait about 10 days while paypal disputes with artlist to get your refund On top of that Artlist only provides you with 14 days to deal with a refund else you lose the chance - cutting this whole process REALLY close This is a disingenuous tactic common to the notorious porn subscription dilemma where you have to jump through hoops just to get out of your sub I would ve considered using Artlist again but not with tricks like these so ill look else where Artlist should take example from subs like youtubered where you simply go to settings youtubered cancel membership thats 3 clicks
K

Not bad not great

I have been using it for a few months now and I can say that it s nothing fancy Not the best variety and even when you filter results you find the same songs over and over Some are great quality and others are something you would find on a free music site They also spam you with their ads on YouTube
S

Extremely Misleading Marketing

Been using Artlist for over a year now When I signed up for my 2nd year it was clear as day says Music SFX There are no hints that SFX is a separate purchase or Music only is a separate puchase There were only four licenses under Music SFX which was Social and Creator Pro and Teams Enterprise It even clearly states below Both plans give you full access to the music and SFX catalogs When I try downloading SFX it asks me to pay another 99 to upgrade to Music SFX Music SFX is the only package to buy There was no Music Only or SFX only However my license is only the Creator Pro Music with 99 extra for the Music SFX bundle If this is correct then there was not even an option to buy Music SFX together from the start nor an F Q stating SFX is a physical separate purchase I heavily assume this is just a bug and I do actually have SFX but their re-design has been a mess but I m having doubts I will update this review to reflect the outcome but so far it looks like extremely Misleading Marketing
A

ArtlisI am a student and I need the refund

Artlist team I am student and I save money for my tuition all on a sudden I got a auto renewed one day ago I really need an email reply from your team I am not getting any I want the refund or else I wont be able to continue the study Please artlist team please man reply or help me Your website is amazing but I can t continue it anymore for this year Artlist team I beg you to reply me and save me
G

They took the annual license Fee without Authorization

I used it for some months overall as a service is not bad but the worst thing hence the 1 star is the fact that although i have canceled my subscription i saw this morning that they took 299 from my account without any authorization The support seems not to take any responsibility and they did not help From now on i will never again trust this company Completely unacceptable and unprofessional EDITAlthough I still find this to be very bad after I contacted them and explained what happened the support responded that I was within the 14 days that I could receive a refund and since I did not download anything during this period after 2 business days I received the money back Which means from 1 star I now rate it at 3 for the support
N

Unable to cancel a subscription on the site it s a great site but very disappointed

As a youtuber I ve def loved using this site This site has a great policy of allowing you to use their music even after you cancel the subscription which is something Epidemic doesn t even allow However with a cost of living crisis I can t afford the expensive option that I had a couple of months earlier I ve emailed the company but what baffles me is that there is no option to cancel your membership or do anything of the sort I ve contacted the company twice and have received nothing for now - I like Artlist I think it s a great site very friendlyBut it s user browsing is very difficult its very slow and the music is great but its not the ones I want It s 12 000 songs which means it s a very limited song catalogue I would appreciate if Artlist would respond to my email and cancel my membership and an option to add if you want to cancel your membership or nut

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Frequently Asked Questions

Artlist is a leading creative platform that blends premium digital assets with generative AI to empower video and image creation for creators worldwide. It provides an AI-powered creative ecosystem including AI video, AI image, AI voiceover, AI music, and a vast stock catalog, serving over 50 million creators globally.

Artlist Studio is a beta tool that provides full creative control over video production. It is part of the Artlist ecosystem, offering high-end video production capabilities with professional creative control.

Artlist offers AI video, AI image, AI voiceover, and AI music generation tools. These tools help creators streamline their creative process and unlock new possibilities in content creation.

Yes, Artlist has its own in-house AI tools such as Sora, Veo, Nano Banana, Kling, and Seedance for video generation, along with other proprietary AI models for image, voiceover, and music creation.

Yes, Artlist assets are royalty-free. The platform provides high-quality stock catalog content that is updated daily and can be used without additional licensing fees.

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About Artlist

Artlist: The Complete Creative AI Ecosystem for Modern Creators

Artlistis a leading creative platform that blends premium digital assets with generative AI to empower video and image creation for creators worldwide. With a mission to empower creators to tell their stories, Artlist provides a comprehensive creative AI ecosystem that includes AI video, AI image, AI voiceover, AI music, and a vast world-class stock catalog. Trusted by 50M+ creators globally, Artlist is the go-to solution for bringing creative ideas to life.

AI-Powered Creative Tools

Artlist offers a full suite of AI products and tools designed to streamline the creative process and unlock new possibilities. The platform provides:

  • AI Video:Create cinematic videos with professionally directed effects using tools like Sora, Veo, Kling, and Nano Banana.
  • AI Image:Generate high-end visuals from text prompts or images with models such as GPT Image, FLUX.2, and Seedream.
  • AI Voiceover:Produce studio-quality voiceovers in multiple languages with tools like ElevenLabs and Cartesia.
  • AI Music:Create custom songs for any project with AI-generated music across all genres.
  • AI Toolkit:An all-in-one platform for organizing and generating image, video, voiceover, and music assets efficiently.

Extensive Stock Catalog and Resources

In addition to AI generation, Artlist offers a high-quality stock catalog featuring royalty-free music, sound effects, stock footage, video templates, and LUTs. Updated daily, this catalog ensures creators have access to the latest resources to enhance their projects. The platform also includes Artlist Studio, a beta tool that provides full creative control over video production, and supports enterprise-level needs with custom solutions, advanced security, and tailored licensing.

Accessible for All Creators

Artlist is designed for creators of all levels, from individuals to large enterprises. With flexible pricing plans, a free trial option, and dedicated support, the platform makes it easy to start creating immediately. Whether you're a filmmaker, musician, or designer, Artlist delivers the tools, assets, and flexibility needed to turn ideas into reality.