Reviews
3.63
5-star
46.51%
4-star
13.18%
3-star
12.4%
2-star
12.4%
1-star
15.5%
Filter
Recommended
Verified
Claimed
Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Artlandis
N/A
1 year ago
A great experience
I really love the Artlist io experience I use music to enhance all my creative projects and Arlist io is a precious ally I can generate the right playlist in minutes and I always find everything I need Community support is truly remarkable
Steve Perogiannis
N/A
1 year ago
Bad experience to Greatness
After having a refund experience that was quite stressful I have to thank one particular individual that took on my case and resolved it As soon as you took over I had all faith that you would keep your word Thank you for doing so you know who you are I appreciate you and your patience this world needs more people like yourself Thanks again If I could give your service 6 stars I would
carbon shots
N/A
1 year ago
Great Quality Great Customer Support
Had the service for a year and it was great massive music library and good quality After that year was over I wasn t planning on renewing simply because I don t need it anymore but I got charged since auto-renew was on I simply contacted their customer support and it got refunded within a couple of days Overall very positive experience would recommend it
ARK Film Productions
N/A
1 year ago
Artlist is a great place for creators
Artlist is a great place for creators to choose their music and sound effects and also to get inspired It is very important for me to choose the right assets for my contents and Artlist is certainly providing that They also support small creators which is really appreciated Thanks to their amazing team
Jayne
N/A
1 year ago
Great Music Cue Sheet Assistance
I work for a network and needed to complete a music cue sheet for a distributor I contacted Artlist through their website form and was pleasantly surprised by their quick response Eli S from Artlist s customer service was able to fulfill my request within a business day He also went above and beyond by reviewing the information I didn t ask about which was exceptional and very helpful
Robbe snauwaert
N/A
1 year ago
Amazing Experience
After Discovering their Website and what they have to offer I have found they have mostly anything for a creator out there From Stunning Footage to amazing SFX and Music it s all there I myself had to ask for a refund as I opted for their Template Service but they Don t have Templates for my current software YET I spoke to their customer Service agent and explained why I wanted a refund because I couldn t use anything that I wanted and they gladly helped me out and issues a refund I will still use their SFX Music Subscription plan until they update the Templates for my software which they re working on as we speak Amazing Customer Service Happy customer
tjscottphoto
N/A
1 year ago
Account Upgrade
I made an upgrade to my account prematurely The support staff was most helpful They helped me navigate my way to correct the incident They promptly responded to my emails and refunded my purchase This was very quick and painless experience This is what customer service should be everywhere
Laura G mez
N/A
1 year ago
Good server
The music is great and the server is very easy to navigate The page may look confusing if you want to reach a real person as I could not find an email to write to but they are easy to reach on their Social Media I wrote to them in Messenger and they answered me quite fast and kept the communication open until my problem was solved
AFONSO ABREU
N/A
1 year ago
Best footage aBest footage and music bank that i ever used nd music bank that i ever
Best footage and music bank that i ever used
N/A
1 year ago
I m Korean and I can t speak English
I m Korean and I can t speak English I kept making inquiries while translating but the counselor kindly waited for me and gave me detailed answers and prompt processing
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