Awrusa Reviews

American water resources AWRUSA

American water resources AWRUSA horrible company Don t ever go with them I called them since 10 18 with no call back Customer service no one knows what their doing They denied my claim Called Whitney supervisor so nasty rude unprofessional hyper I called today they claim I don t have that protection which they could have said in 10 18 Wouldn t recommend this company There s no number to call corporate to report their actions Pathetic company

I have been a loyal customer my entire

I have been a loyal customer my entire life I m 73 years old never had a late payment when I switched payment method from automatic debit to using my credit card the company didn t send a bill till it was past due They refused to refund or credit the late charge which wasn t my fault It s too bad I don t have a choice for an ethical water company in its place Horrible to deal with

Dubious Scam Company

Dubious Scam Company Sends out fake and scary mailers under the name of the Utility company using their logos and doesn t disclose that they are not affiliated with the utility company Total waste of my time trying to understand why it is so important for me to get their coverage since they are making me think that it s my Utility company who is reaching out Come to find out they are just after money under disguise of insurance program without actual service or value to offer when the need arise Good I read these reviews before getting sucked into their fake marketing plan Always research a company before signing up

SCAM

SCAM WEBSITE IS NOT SECURE HAS SPYWARE AND MALWARE IF YOU TRY TO SIGN UP THERE YOU WILL GET HACKED NOT TO MENTION RIPPED OFF IF YOU GIVE THEM YOUR CREDIT CARD Admin Code 14-2-407 see flags on bad law and search Case text s comprehensive legal database

Scam

ScamYou get the total package and then when you need to use them not only do they not notify you of an appointment day and time but after you ve paid the service fee they say you re not covered Stay away from them

1 Call to get service for electrical

1 Call to get service for electrical repair to find there no Repairmen in my area Montgomery Al to assign Repair and file claim was suggested by intake Agent

Typical Bait and Switch Tactics

I just received their brochure in the mail and instead of filling out the application I decided to call the listed number and enroll What I discovered is the annual price was double what is offered in the flyer application 41 88 vs 82 56 annual fee I also checked out their online portal and received a different annual price of 65 88 annual price Nothing like dealing with an obvious scam operation

This company is a JOKE

This company is a JOKE I m reporting them to the BBB Three attempts to obtain water sewage protection No one knows their job They try to upsell services they keep you on the phone with their nonsense and never follow through with anything They are a SCAM company Stay away at all costs Additionally the customer service reps barely speak English Very difficult to communicate with them